Reviews for JCPenney Portraits
Write a reviewHours
Monday: 11AM - 7PM
Tuesday: ClosedWednesday: ClosedThursday: 11AM - 7PM
Friday: 11AM - 7PM
Saturday: 11AM - 7PM
Sunday: 11AM - 6PM
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accepts credit cards
Ratings
Google: 3.1/5 Facebook: 3/5 Nextdoor: 2 ❤️JCPenney Portraits
1500 Stoneridge Mall Rd, Pleasanton
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We just had our holiday family portrait at this JC Penney branch in Stoneridge Mall Pleasanton. We had Corina as the photographer. She was nice and pleasant. We have our toddler daughter with us and Corina was very patient in taking her time on getting her to follow beautiful poses. I never felt being hurried in rush. The whole session flows so naturally. All our photos turned out to be gorgeous and I so love it! We will definitely come back to them for our future family portraits.
Easy scheduling an appointment online. They called the day before to confirm the appointment. Needed headshots asap. Easy checkin. I got there at 11 for my 11:15 appointment. My photographer Shawn was easy to work it and professional. I didn’t like all of the photos but it’s not their fault, I was having a bad hairday. haha. I have at least a couple I like. Received the digital album quickly within 24 hours. Plenty of parking. Would come back for a family photo hopefully with the same photographer. I don’t know about the other negative reviews but I had a positive experience overall. Would recommend this studio.
The experience with the photographer was good but they didn't have the traditional blue background and the entire process took over 2 hours. They obviously over booked, it was very obnoxious.