About JCPenney Portraits
Reviews for JCPenney Portraits
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wheelchair accessible accepts credit cards accepts apple pay private lot parking bike parking
JCPenney Portraits is a well-regarded photography studio known for its helpful staff and pleasant atmosphere. Many customers appreciate the kindness and patience of photographers like Corina and Shawn, who create a relaxed environment, especially when photographing children. The scheduling process is easy, with confirmations provided ahead of time. Clients have praised the quality of their photos, often expressing satisfaction with their sessions. While some reviews mention personal preferences affecting photo choices, the overall experience is positive and encouraging. Customers plan to return for future portraits, highlighting the studio's commitment to customer care and professional service.
This place is very nice and the staff is very helpful. Dalia was very kind and helpful, many reviews i see with low ratings are usually people that dont listen, or blame the staff. If you make a 30 min appointment to take pictures with a child for example and your child doesn't cooperate and you get very few good photos thats not the staffs fault.. doeant mean you NEED to get another. Session or free photos.
We just had our holiday family portrait at this JC Penney branch in Stoneridge Mall Pleasanton. We had Corina as the photographer. She was nice and pleasant. We have our toddler daughter with us and Corina was very patient in taking her time on getting her to follow beautiful poses. I never felt being hurried in rush. The whole session flows so naturally. All our photos turned out to be gorgeous and I so love it! We will definitely come back to them for our future family portraits.
Easy scheduling an appointment online. They called the day before to confirm the appointment. Needed headshots asap. Easy checkin. I got there at 11 for my 11:15 appointment. My photographer Shawn was easy to work it and professional. I didn’t like all of the photos but it’s not their fault, I was having a bad hairday. haha. I have at least a couple I like. Received the digital album quickly within 24 hours. Plenty of parking. Would come back for a family photo hopefully with the same photographer. I don’t know about the other negative reviews but I had a positive experience overall. Would recommend this studio.