Reviews for Prestige Pools
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 10AM - 5PM
Sunday: 10AM - 4PM
Tips
accepts credit cards
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 10AM - 5PM
Sunday: 10AM - 4PM
accepts credit cards
This is the worst pool service I’ve ever dealt with. Every single month there’s a billing issue, and I’ve repeatedly had to send screenshots proving payments were made. On top of that, the maintenance team severely over-saturated my pool with chemicals and caused damage to the pool. Instead of taking responsibility, the owner, Keith, refuses to acknowledge the problems caused by his company or employees. Extremely unprofessional experience from start to finish.
We used Prestige pools for many years until our account was turned over to another company. Keith spoiled us with great and timely service. We are so disappointed in the new person who took over our account. Poor service required us to terminate their services. We really miss Keith at Prestige. Never had to worry about our pool and wonder if we'll ever be able to find someone who can equal his performance.
this company has no systems in place to do accurate billing. Either we were billed inaccurately, billed after payment had already been made, or not billed at all. Every month we had a problem with billing. The owner accepts, no responsibility for anything and doesn’t think there’s a problem. his methods are antiquated and he can’t even look up if a check has cleared. Needless to say we have gone elsewhere. pathetic excuse for customer service.Service: Water treatment