Reviews for Prestige Pools
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 10AM - 5PM
Sunday: 10AM - 4PM
Tips
accepts credit cards
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 10AM - 5PM
Sunday: 10AM - 4PM
accepts credit cards
This company is poorly ran. I’ve had billing issues with them every single month and had to show proof of all payments through bank states on multiple occasions. On top of that they do not know how to treat a pool. We’ve had so many issues with our pools chemicals. The worker said he put a treatment in the pool and our pool turned blue/purple with a thick film around the pool and in the filter but when I talked to the office I was told they only check/treat chlorine and PH only. Ok, but that’s not what the pool guy said. It’s taken me 2 months to get my pool right. It was easy after not dealing with these guys….that know nothing about pool...read full review
This is the worst pool service I’ve ever dealt with. Every single month there’s a billing issue, and I’ve repeatedly had to send screenshots proving payments were made. On top of that, the maintenance team severely over-saturated my pool with chemicals and caused damage to the pool. Instead of taking responsibility, the owner, Keith, refuses to acknowledge the problems caused by his company or employees. Extremely unprofessional experience from start to finish.
We used Prestige pools for many years until our account was turned over to another company. Keith spoiled us with great and timely service. We are so disappointed in the new person who took over our account. Poor service required us to terminate their services. We really miss Keith at Prestige. Never had to worry about our pool and wonder if we'll ever be able to find someone who can equal his performance.