Hi-5 Appliance Repair

Mar 2024

Needed repair service for Sub Zero refrigerator in the East Bay. Had the best experience with Hi-5 Appliance Repair. Steve promptly returned my inquiry call. Appointment scheduled and follow-up reminders come by way of text and email. Also, received a call in advance of appointment to let me know that he was 15 minutes away. Steve diagnosed misalignment of freezer drawer that was causing ice to form. He exercised great finesse in “tweaking” and making fine adjustments. The drawer now slides smoothly and effortlessly. Gasket fits as intended. Freezer is now quiet. Steve is pleasant, knowledgeable, highly competent. He exercised great care and tidiness as...read full review

Feb 2024

Steve is excellent ! When I first called him regarding our washing machine having a leak coming from under the machine….he suggested that I carefully clean the front loading door, as that was often the cause of a leak, to avoid a service call. The leak continued, and he then came to our house. A part needed to be ordered; and as promised Steve was back 2 days later with the part, and the leak was fixed. Steve always called right before the time he was to arrive. He is very professional

Feb 2024

Steve from Hi-5 Appliance Repair was top notch. He found a way to fix the filter in my Thermador Refrigerator and worked hard to find a solution that would save me money every month for filters. I would highly recommend him. Very professional service.If any else needs fixing I will hire him to fix it.