Sam was incredibly helpful at deducing the issue with my computer, and came to my house on two separate occasions in order to sus out the problem and replace the correct parts. He is super knowledgeable and helped me understand what he was doing so that I could have more info in the future, and was really kind and considerate, and it definitely seemed like he was more interested in helping me out then just making another sale! I would definitely recommend Sam for any computer issues, he's the best! :)
About Sam's IT Solutions
Sam's IT Solutions is a dedicated IT service provider that offers 24/7 mobile assistance throughout the San Gabriel Valley and surrounding areas. The business focuses on excellent customer service and keeping costs low for clients. Customers consistently praise Sam for his professionalism, friendliness, and clear communication. He efficiently addresses various tech issues, from computer crashes to screen problems, ensuring that clients understand the repairs being made. Clients express gratitude for the time and money saved, noting Sam's ability to resolve problems quickly and effectively. For example, one customer was impressed when Sam quickly diagnosed a part that needed to be ordered for their PC and spent a good amount of time fixing various issues until everything was working smoothly. Another customer highlighted Sam's professionalism and kindness when he replaced a laptop display for almost half the price quoted by the Apple Store. Customers have also praised his quick response and helpfulness, especially when dealing with issues like the dreaded white screen on an old PC. Sam provided solutions immediately, including a link to purchase an adapter to access the hard drive, and came to the customer's home promptly. He was knowledgeable, patient, and explained each step while transferring data and creating an automatic backup. Many clients appreciate his honesty, reasonable prices, and ability to fix broken computers without wasting time or charging extra. With a strong reputation backed by numerous five-star reviews, Sam's IT Solutions is a trusted choice for anyone in need of reliable IT support, as Sam genuinely cares about his customers and takes the time to explain solutions.
Reviews
The quality and level of service from Sam is unparalleled. It is so rare to have someone answer calls, show up when they say they will, and be exceptionally nice when they do but Sam does all of that and more. On top of that, he has always fixed the issue we called about. I cannot recommend Sam more!
This was the absolute best service! Sam came to my home right away as my laptop completely crashed! He not only installed new hard drive, but was able to recover all my downloads that I had not properly saved to the cloud. He was very knowledgeable, professional, and personable. I highly recommend this service!!!
Photos

Hours
Good to know
- online appointments
- on-site services
- accepts credit cards
Location
35 North Lake Avenue Suite 710, Pasadena, CA 91101
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