About Sam's IT Solutions
Sam's IT Solutions is a dedicated IT service provider that offers 24/7 mobile assistance throughout the San Gabriel Valley and surrounding areas. The business focuses on excellent customer service and keeping costs low for clients. Customers consistently praise Sam for his professionalism, friendliness, and clear communication. He efficiently addresses various tech issues, from computer crashes to screen problems, ensuring that clients understand the repairs being made. Clients express gratitude for the time and money saved, noting Sam's ability to resolve problems quickly and effectively. For example, one customer was impressed when Sam quickly diagnosed a part that needed to be ordered for their PC and spent a good amount of time fixing various issues until everything was working smoothly. Another customer highlighted Sam's professionalism and kindness when he replaced a laptop display for almost half the price quoted by the Apple Store. Customers have also praised his quick response and helpfulness, especially when dealing with issues like the dreaded white screen on an old PC. Sam provided solutions immediately, including a link to purchase an adapter to access the hard drive, and came to the customer's home promptly. He was knowledgeable, patient, and explained each step while transferring data and creating an automatic backup. Many clients appreciate his honesty, reasonable prices, and ability to fix broken computers without wasting time or charging extra. With a strong reputation backed by numerous five-star reviews, Sam's IT Solutions is a trusted choice for anyone in need of reliable IT support, as Sam genuinely cares about his customers and takes the time to explain solutions.
If I could give 6 stars, I would. Sam was quick to respond when my old PC got the dreaded white screen. I had to buy a new desktop, but couldn't get into my old one to transfer my stuff. Sam gave me solutions immediately and a link to purchase an adapter to access my hard drive. I didn't feel comfortable doing this myself since I didn't know if my HD was corrupted. Sam gave me an appointment the next day and came to my home. He was so knowledgeable and was able to access my hard drive and move everything into my new computer. He was very pleasant and let me watch what he was doing, explaining to me every step of the way. He even created an automatic back up for me. I...read full review
This is such an amazing service--helped out efficiently and patiently with a computer that I thought was toast. Didn't waste my time, didn't even charge me. If you have a computer thats broken, use this service!
Wissam has been super helpful in answering my questions regarding my laptop's CPU temp. The response time through emails is insanely fast! Super knowledgeable and helpful, I think I might have found the spot!