Risser Orthopaedic Group

Jan 2025

Was supposed to get a toe injury fixed, got a cheilectomy but a bunion was left untreated despite that being the initial reason I came in. Now I need to get another surgery to remove the bunion since it’s been causing me a whole new set of issues since the surgery.

Oct 2024

I came here seeking help because I suffer from issues with my tailbone. I have a PPO so I did some research and went with Dr. Pradhan because he seemed top notch. I noticed a lot of comments on here mention his bedside manner, but honestly he just means business and sticks to the important stuff (I'm a surgical tech so I might just be used to doctors keeping it short). Overall, despite the story I'm going to share I do think he seems like he cares about his patients though. I've seen Doctor Pradhan twice and now, but I'm now seeking a second opinion. Initially he told me verbatim "physical therapy is a waste of time for this type of injury so let's get an MRI (he already had my X-rays to view) and then we can talk about a nerve block". Well my MRI results come in and the office NEVER calls me. I had to call and follow up myself, which is an absolute and complete pain in the rear with this office. The hold times are outrageous so plan to spend close to an hour on hold if you call Monday or Tuesday. Anyway, when I call I get told "oh patients are supposed to call us to schedule their follow up after the MRI". Well nobody communicated that to me so I patiently waited for them to contact me once the results had been reviewed. Thank goodness I had the sense to call. So I go in for my follow up visit this week to go over my MRI of my spine. Again, I went for tailbone pain, not issues with any portion of my spine other than my tailbone. Dr. Pradhan tells me how structurally my spine looks great (best MRI he had seen all day he said) and that I should do 6 weeks of PHYSICAL THERAPY to "strengthen the joint". I was so frustrated and confused as to how we took a step back. I questioned how many times I should be going (mind you he told me this was pointless the first time we met) and he told me "as many times as insurance allows. Then uh call us if you need us and we can schedule a Cortisone injection or something". Like WHAT. I was so beyond irritated. Maybe he forgot he told me that or maybe he's trying to put me on this plan so everything is approved through insurance. Either way some acknowledgment on his part of how he said this would be pointless then pushes me off for 6 weeks with a "call us if you need us" would have been nice. So between the office staff being incredibly difficult to get ahold of, their lack of communication, and Dr. Pradhan's inconsistencies I'm sorry to say I won't be back.

Sep 2024

I am giving Risser two stars ONLY because for several years they provided good service to my elderly mother. Then everything changed, and I would give them negative stars if I could. I found them rude, unhelpful, and borderline negligent.

My 92-year old mother had been receiving Cortisone shots for her arthritis for several years, but without explanation, Risser suddenly refused to grant her appointments. After several attempts to call and ask why, a lovely scheduler called Mom’s doctor and told me that the doctor looked at the most recent x-ray and, because of the cracked femur, the cortisone would do no good.

Nobody knew about the cracked femur: not...read full review