About Norbert Rug Gallery
Norbert Rug Gallery is a business dedicated to preserving nomadic and village rugs, showcasing great weaving traditions passed down through generations. They offer a high level of customer service, with a professional team that cleans rugs by hand using effective and safe techniques. The team at Norbert Rug Gallery, led by Alfredo, ensures a top-notch rug-buying experience. They provide a wide selection of rugs and even bring the favorites to the client's home to see how they fit. The rugs are described as works of art, and Alfredo's vast knowledge enhances the appreciation of the rugs. After-sales service is also exceptional, with Alfredo promptly addressing minor issues and providing guidance on maintenance. One customer praised the expertise of the team, as they were able to identify the origin of the rug and provide professional cleaning at a good value. The knowledge and passion of Alfredo, as well as the fair pricing and excellent service, make Norbert Rug Gallery a true gem. In summary, Norbert Rug Gallery offers a wide selection of rugs, expert knowledge, and exceptional customer service, making it an excellent choice for those looking to buy or maintain rugs.
Alfredo of Norbert's Rug Gallery made sure that our rug-buying experience was perfection from start to finish. He and his team showed us a wide selection of rugs in the size we needed, then brought our favorites to our home so that we could see how they would look. The rug we chose is spectacular and brings together everything in the living room! The rug really is a work of art (approved by our architect who grew up in Tehran) and Alfredo's vast knowledge helped us appreciate it. Alfredo's customer care is so far above and beyond expectations that it deserves special mention. To give an example, I noticed a couple of very small protruding pieces of wool on the rug's surface...read full review
Really expert. Looked at my rug and knew exactly where I'd gotten it from. Did professional cleaning, rug looked great. Very good value compared to the price quotes I got from other shops.
Alfredo is extremely knowledgeable and clearly is extremely passionate about the care, history, and preservation of rugs. Very, very fairly priced and excellent service. A true gem!