About Karen Chiu at CrossCountry Mortgage
Reviews for Karen Chiu at CrossCountry Mortgage
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: ClosedSunday: Closed
Karen Chiu, Mortgage Lender NMLS #611778, is a highly experienced and dedicated professional in the mortgage industry. With over 20 years of experience, she has built a reputation for her exceptional knowledge, skill, and commitment to her clients. Specializing in first-time homebuyers and non-qualified mortgages for new construction purchases, Karen is known for her grit in seeking the right products and guidelines to make homeownership possible for her clients. Her team, including Hope Sadahiro, is exceptional, providing the highest level of professionalism and economic insight to guide clients through the process. Clients praise Karen's availability, responsiveness, and patience in answering every phone call and email. She is described as an asset to her clients, thinking 20 steps ahead and providing invaluable guidance. Clients feel blessed to have worked with Karen and her team, and they highly recommend her services to anyone looking to finance their home.
We had an amazing experience working with Karen/Hope and their team. After running into challenges with another lender, this team stepped in and completely TURNED things around. From the very beginning, they were responsive, knowledgeable, and incredibly proactive. They us through every step of the process, answered all of our questions clearly, and kept us informed at all times. What truly stood out was their ability to move quickly without compromising attention to detail. Thanks to their hard work and dedication, we were able to close on our home in just two weeks! We are beyond grateful for their support and would highly recommend them to anyone looking for reliable,...read full review
We had an exceptional experience working with Karen and her team at CrossCountry Mortgage—especially given our extremely tight closing timeline. From day one, Karen operated with a sense of urgency, precision, and total command of the process.
Despite a compressed schedule, her team stayed ahead of every milestone. Communication was constant, clear, and proactive. We always knew exactly what was needed, when it was due, and where we stood in the process. There were no last-minute surprises—just steady progress toward closing.
What impressed us most was their ability to coordinate seamlessly with all parties involved, ensuring documents were reviewed, conditions...read full review
Karen was very professional as well as very friendly. She shared her experiences she had while she was purchase her home and chanllenges she had, which overall helped me to figure out what should be my next step.
All the time she was very pleasent to talk with and to discuss many things together, as the interest rate in the market has been as dynamic as it can be. Thank you, Karen, for closing the loan in such a flawless way.