Watercourse Way Bath House Spa

Name: Watercourse Way Bath House Spa
Address: 165 Channing Avenue, Palo Alto, California, 94301, US
Telephone: (650) 462-2000
Price range: $$
Rating: 4.5

4.5 178 reviews

Day Spas, Massage Therapy

165 Channing Avenue, Palo Alto, CA 94301

(650) 462-2000

Overall rating

4.5

out of 5

178 reviews

5 star 76%

4 star 9%

3 star 5%

2 star 4%

1 star 6%

About Watercourse Way Bath House Spa

Watercourse Way Bath House Spa offers an amazing experience, featuring a cold plunge pool, hot tub with great jets, and attentive service that includes bringing tea and water. Guests can book hot tub rooms and Swedish massages, with many praising the knowledgeable and communicative massage therapists. The spa is noted for its super clean tubs and polite staff, making it a great place to relax in Palo Alto. While some guests feel the front desk could be more welcoming, the atmosphere is wonderful and relaxing. Many recommend visiting the eight baths for a perfect way to unwind, either alone or with friends. The spa is a nice, clean place that provides various amenities, including massage and sauna options, making it a great choice for special occasions.

Reviews

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5.0

The features of each of the different rooms and packages are wonderful I loved the spa for it's themes in each room, it created a great ambiance.

Plus the natural rain style showers, wow!

5.0

I loved the hot tub experience. The sauna and cold plunge were amazing as well. Mood, vibe, music was great. I had a swedish massage as well. My masseuse was very silent and didn’t communicate the steps she was doing or why she was doing them. The masseuse one of my friends got by the name of Melody told her about the different steps of the massage and which portions of her body seem overworked and what needs to be done. I felt that if every masseuse did that, it would have been a more rewarding experience. Nevertheless it was fine still.

4.0

Great and clean private tub rooms, we felt so relaxed. We went twice. Staff and booking process is subpar.

Could improve:
Staff is not the kindest, most accommodating or helpful, we go back for the amenities for now despite the service not being at par with what we'd expect.

For example, previous group that used the spa room were late leaving, which caused us to be able to access the tub room 15mins late, we were quite surprised we had to ask and insist our exit time was adjust so we had a full 60mins in the tub room despite the delay that was not on our part.

It felt like we were not very welcome to use a private shower space after the tub room, staff said we could… read full review

All 417 reviews