About Warby Parker Palo Alto
Warby Parker Palo Alto offers high-quality prescription glasses, sunglasses, progressives, and contact lenses at affordable prices. The friendly and welcoming staff, including knowledgeable advisors and top-notch optometrists, assist customers in finding the perfect pair. The store is clean and well-maintained, with a vast selection of glasses to try on. Customers appreciate the attentive and helpful service, including free repairs and unbeatable prices. The associates are friendly and offer great customer service. Mikey, one of the Opticians, is described as amazing, providing the perfect mix of educational and complimentary assistance. Eric, another associate, helped a customer find three pairs of glasses that flattered their face shape and addressed their headache issues. Customers express satisfaction with the easy and enjoyable experience at Warby Parker Palo Alto.
Ryan is an incredible advisor. He provides personalized attention and really focuses on each customer he is working with to make sure they get the best service. I am grateful I met Ryan and will keep going back thanks to his great customer service!
I went in to exchange a recent online purchase and try on a few alternative pairs. The staff was really helpful and attentive. I didn't feel like they were helping multiple people at once. Although, they did ask if I preferred to have them stay close by or stand back and be available as needed, which I appreciated.
Consistently a great experience! Whether I’m shopping for new frames, having frames adjusted, making a return or exchange, the staff here is always knowledgeable and courteous.