Refine Optometry - Dr. Joy Lam

$$ • Optometrists

460 University Ave, Palo Alto, CA 94301

About Refine Optometry - Dr. Joy Lam

Refine Optometry - Dr. Joy Lam offers comprehensive eye care services, including thorough eye exams, contact lens evaluations, and advanced treatments for various eye conditions. Dr. Lam takes a holistic approach, combining state-of-the-art technology with a personalized touch to deliver high-quality, tailored care to each patient. Specializing in dry eye therapies, Dr. Lam provides innovative treatments such as Intense Pulsed Light (IPL), TearCare, and low-level light therapy (LLLT) to address this common issue. Additionally, the practice offers myopia management solutions, including orthokeratology and MiSight lenses, to help slow the progression of nearsightedness in children. Patients praise Dr. Lam's exceptional expertise, professionalism, and attentive bedside manner. The staff is described as friendly, efficient, and very knowledgeable, ensuring a smooth and unrushed experience where you never feel rushed. Customers appreciate the doctor's ability to understand their unique needs and provide personalized recommendations, such as tailoring eyeglasses for specific tasks like computer work and driving. The office is professional, clean, and welcoming with fabulous frames. Dr. Lam is incredibly knowledgeable and takes a proactive approach to care, ensuring you leave feeling confident and informed. She is highly recommended for anyone looking for personalized, expert care and a seamless experience for the entire family.

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Reviews for Refine Optometry - Dr. Joy Lam

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  • Aug 2025

    I recently visited Refine Optometry with Dr. Joy Lam for a contact lens fitting and eye exam, and it was outstanding. She performed a thorough eye health assessment and explained how beneficial computer glasses would be for me. The staff was very knowledgeable, ensuring I get the best coverage for frames and contact lens with my insurance. Throughout this whole process, everyone was friendly and professional. I left feeling confident, informed, and with perfect vision. Highly recommend Dr. Joy Lam if you want personalized, expert care and a seamless experience.

  • Jul 2025

    I’ve had the pleasure of seeing Dr. Joy Lam for my eye care needs, and I can confidently say she is one of the best optometrists I’ve encountered. From the moment you walk into her office, you feel well taken care of — the environment is professional, clean, and welcoming.

    Dr. Lam is incredibly knowledgeable and takes the time to explain everything clearly, from your prescription details to long-term eye health considerations. What really sets her apart is her proactive approach. She doesn’t just address current concerns — she looks ahead, helping you understand how to maintain and even improve your vision over time.

    She asks thoughtful questions,...read full review

  • Jul 2025

    I have been going to Dr Lam for my eye care needs for over 5 years now, and I can not rave about her and the office enough!!!! I have transitioned my entire family to her care for yearly exams and more difficult issues such as CRTs and dry eye treatments. All of which Dr Lam has help tweak to better fit our needs than previous eye care providers. Her front office is also so welcoming and very knowledgeable about what glasses suit my face. The only problem is it’s really hard for me to choose with all their fabulous frames!

Hours

Monday: ClosedTuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 10AM - 5PM
Sunday: Closed