Renaissance Ambulatory Center

Jan 2025

My surgery was supposed to be in the first week of December 2024. I wasn't able to reach their office. A call center in India takes their messages but I never got a call back. I even called my insurance and asked what to do and they too could not reach them directly or hear back from them, so they mauled and got an answer. I was told that I can file a grievance. Haven't done that yet. The doctor herself is very nice. It's a administrative problem they have... Fast forward; 3rd week of January 2025. Had my surgery yesterday and guess what... they sent me home and called 3 hours later, asking why I did not go over to the next building to be checked after surgery and if...read full review

Aug 2024

Worse place possible I don’t recommend anyone coming here we had an appointment at 11am it’s now 1pm and we still have no clue as to when we will be seen and they also refuse to change the appointment for another day definitely the last time we come to this place will be asking our health insurance to relocate us to another more professional establishment. Can’t even trust the surgery now seeing how they rushing patients out because people that have been waiting hours after their appointment are starting to lose their cool understandably, it will be impossible for them to not make a mistake. What’s the point of an appointment if they can’t keep it themselves...read full review

May 2024

My surgery is the next day and I still don't know what time I am suppose to be there. I received a call to call them in which I called them back. I have called them all morning the day before my surgery and I keep getting put on hold for over 15 minutes. Answering service is horrible and no call back after leaving a message.