About JCPenney
JCPenney is a large retailer offering a wide range of products, including apparel, home furnishings, and beauty items. The business has a long history, dating back to 1902, and provides customers with various options for clothing, shoes, jewelry, and accessories. Free shipping and curbside pickup are available for online orders. The company also operates a beauty concept, JCPenney Beauty, which features products from well-known brands such as Covergirl and e.l.f., as well as Black-owned brands through Thirteen Lune. Some customers have praised the excellent customer service and salesmanship of certain employees, particularly in the jewelry department and salon. One stylist, Jason, has been a loyal client for over a decade and has consistently delivered exceptional results with their hair. Another customer had a positive experience with a sales associate who went above and beyond to provide a discount on work clothes. Overall, customers appreciate the friendly and knowledgeable staff, as well as the wide selection of products available.
I like the store but today i exchange a pair of shoes. Tracy was the person who helped me to do this transaction, nice person... however she repeated several times to keep the box 🙄🙄🙄 like stop girl, i get it the first time.
This is a great department store with everything you need being here. There are extensive clothing selection including teens, plus sized, men's and regular clothing in all styles. There is a huge discounted section and sales on a lot like 35% off which I got when shopping here. They are jewelry and perfumes as well. The store is quite orginised except for the sale section which is a bit all over the place. The staff are kind and friendly.
Palm Desert CA , JC Penny , jewelry department , Stephen has the best customer service I've ever experienced it was a delight to encounter such a fellow with outstanding salesmanship. Give this guy a raise