About JCPenney
JCPenney is a large retailer offering a wide range of products, including apparel, home furnishings, and beauty items. The business has a long history, dating back to 1902, and provides customers with various options for clothing, shoes, jewelry, and accessories. Free shipping and curbside pickup are available for online orders. The company also operates a beauty concept, JCPenney Beauty, which features products from well-known brands such as Covergirl and e.l.f., as well as Black-owned brands through Thirteen Lune. Some customers have praised the excellent customer service and salesmanship of certain employees, particularly in the jewelry department and salon. One stylist, Jason, has been a loyal client for over a decade and has consistently delivered exceptional results with their hair. Another customer had a positive experience with a sales associate who went above and beyond to provide a discount on work clothes. Overall, customers appreciate the friendly and knowledgeable staff, as well as the wide selection of products available.
Palm Desert CA , JC Penny , jewelry department , Stephen has the best customer service I've ever experienced it was a delight to encounter such a fellow with outstanding salesmanship. Give this guy a raise
Jason, in the Salon, has been my stylist for well over a decade (aside from his stint overseas!). He always works absolute magic with my hair and fun colors. I'm allergic to bleach, and always feel safe that he's going to take extra care to keep it off my skin, even though it takes a lot more time. He's really knowledgeable and experienced - from the way he cuts to the way he chooses which bleach mix to use, to the skill with which he creates the color blends of my dreams. Always worth the drive from San Diego ❤
My most recent trip he took my hair from broken and damaged to recolored, beautiful, and shiny! There's no added product to my hair aside from some leave-in...read full review
I bought some work clothes here and the lady working was super nice. They had a sales on a few things, and I feel she went out of her way to further the discount. Ended up leaivng with a good amount of clothes at some good prices. Happy with how the experience went and would recommend this place in the mall.