Ulta Beauty is a popular US beauty retailer, offering a wide range of products from cosmetics to hair care. With over 25,000 products from 500 brands, customers can find both well-known and exclusive brands such as Tarte, Fenty, and Kylie Cosmetics. The Salon at Ulta Beauty provides various services including haircuts, hair coloring, and makeup application.
Customers have praised the professionalism and skills of the salon team. One customer mentioned that the blowout was great and appreciated the helpfulness of staff, especially noting an employee named Kenia who went the extra mile. Others shared that their experience was friendly and welcoming, especially for those who might feel out of place at beauty salons, highlighting that men are also treated well.
The store's knowledgeable staff, such as Carlos and Andrea, are appreciated for their willingness to share product recommendations and provide excellent customer service. Customers also enjoy the upbeat atmosphere and a good selection of products, making it a favorite place for beauty needs.
However, some customers expressed frustration with the salon's appointment policies, noting that stylists sometimes try to push for new appointments and then cancel them, which can be inconvenient. Despite this, Ulta Beauty remains a popular destination for beauty products and services.
I didn’t catch her name, but she was super helpful in the make up section and recommended Clinique even better foundation for me and told me what to do to fix my dry skin with dermatológica cream and scrub. She was super nice and made me feel comfortable because I had no idea what I was doing. Thank you!!
I love this location! I live in La Quinta and have an Ulta down the street but I prefer to make the drive to this location on a weekly basis because the customer service is OUTSTANDING! Additionally they have a better selection of skincare brands.
Love the staff here.
I just wanted to share my experience at this Ulta, it was honestly the best one I’ve ever been to! My cashier, Cynthia, was so kind and such a sweetheart. She went above and beyond to help me find exactly what I was looking for and truly made my visit wonderful. I’ll definitely be coming back to this location!
72-369 CA-111 Ste 100, Palm Desert, CA 92260
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