The stain is lovely and long term protective coat.
Barbara K.
Jul 2021
We used William Filer's company, Restoration8, to stain our house, garage, deck, and stairway leading down to the house. The house and garage look fantastic. His Envirolast product coated the structures beautifully. However, the deck and stairway look horrible. After one year, the stain was peeling off the wood. I contacted Bill regarding the matter and he told me he would re-stain these areas, but he never did. I contacted him three times in 2020; each time he promised to take care of the issue. But 2020 passed and nothing was done. I have contacted him five times in 2021. He responded to four of my emails promising to re-stain the deck and stairway right away. There has been no response to my fifth email. Bill claims on his website that he knows different woods and how to treat them, so I am surprised that he didn't know how our deck and stair wood would react to his Envirolast. When it comes to problems, the customer service is all talk and no do. We paid a lot of money for this project and are extremely disappointed that the company did not live up to its word. I cannot recommend Restoration8 for this reason.
Andrea Allen-Kirk
The stain is lovely and long term protective coat.
Barbara K.
We used William Filer's company, Restoration8, to stain our house, garage, deck, and stairway leading down to the house. The house and garage look fantastic. His Envirolast product coated the structures beautifully. However, the deck and stairway look horrible. After one year, the stain was peeling off the wood. I contacted Bill regarding the matter and he told me he would re-stain these areas, but he never did. I contacted him three times in 2020; each time he promised to take care of the issue. But 2020 passed and nothing was done. I have contacted him five times in 2021. He responded to four of my emails promising to re-stain the deck and stairway right away. There has been no response to my fifth email. Bill claims on his website that he knows different woods and how to treat them, so I am surprised that he didn't know how our deck and stair wood would react to his Envirolast. When it comes to problems, the customer service is all talk and no do. We paid a lot of money for this project and are extremely disappointed that the company did not live up to its word. I cannot recommend Restoration8 for this reason.