PC Professional has over 41 years of experience providing managed IT services to businesses and nonprofit organizations in the San Francisco Bay Area. The company is known for its high responsiveness, offering a live answering service during office hours and guaranteed response times of 30 minutes or less. Client satisfaction remains a priority, with PC Professional working directly with clients to ensure efficient and transparent service. The company emphasizes network security and physical health through No-Touch Remote & Safe On-Site Services. Reviewers praise the team's prompt and effective support, professional and knowledgeable staff, and reasonable costs. They value PC Professional for delivering a true hands-on, customized experience and maintaining consistent excellence, making it a trusted partner for various tech needs. Customers highlight the helpfulness and quick responses of the staff, noting that issues are always handled right away with patience and professionalism. The team consistently demonstrates kindness, efficiency, and a strong service-oriented mindset, whether troubleshooting problems or guiding through setup questions. This reliable support helps clients feel confident that their tech needs are managed effectively.
Nick Kong did a great job putting Claude on my Deep Fission computer. There were multiple issues that came up, Nick was persistent, examined multiple approaches, until he found a success path and got the job done. As that went on, he was courteous and patient with me. He really did a great job.
We love working with PC Professionals! Their staff are very knowledgeable, helpful, and always quick to respond to even small requests. Honestly better than any in-house IT I've worked with in the past.
I can't say enough good things about PC Professional! They are incredibly organized, responsive, and always willing to go the extra mile to help their clients. As a family-owned business, they bring such a personal touch to everything they do, and you can tell they genuinely care about the people they work with.
No matter the challenge, their team is quick to respond and always looking for ways to help. It's rare to find a company that combines professionalism with such outstanding customer service. Working with PC Professional has been a wonderful experience, and I highly recommend them to anyone looking for a team they can truly count on.
1615 Webster Street, Oakland, CA 94612
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