About Total Health Dental Care
Total Health Dental Care provides a friendly and professional dental experience. The team is very friendly, kind, and patient, making patients feel comfortable and welcome, especially those with dental anxiety. Appointments are smooth from check-in to check-out, with staff that is attentive and helpful with questions, concerns, and insurance. The care is thorough and performed with great attention to detail. The practice uses the latest state-of-the-art, tech-forward technology, including showing patients images of their teeth for clear understanding. The service is professional and caring, with fair pricing and multiple convenient locations. Patients report it as a great experience and the best dentist experience, highly recommending it for dental cleanings and care.
Dr. Ahmed no longer works here. This is a totally different VIRTUAL practice. Consultation conducted over zoom. It's one of those corporate run office devoid of personal touches. Wonderful Dr. Ahmed, friendly receptionist and hygienist are all gone. I showed up last year for my scheduled appointment and was told Dr. Ahmed's practice is no longer and I didn't have an appointment. If I want, I could subscribe and have a virtual visit with an unknown dentist. There was no prior notice, nothing. I was caught by "Total" surprise. It took me a while to find a new dentist that I am not happy with. Few dentist can measure up to Dr. Ahmed's kindness and level of care for his patients. I tried to find him to no avail. We need good dentist like Dr. Ahmed, but I can no longer find him.
They don’t return customer distress phone calls, & don’t stand by their work. You have to walk into their office to get any aftercare support. Their standard customer service go to is: “I’m sorry, but there is nothing I can do unless you want to have this (expensive thing) done. Do you want to make an appointment?”And while they do have a “30 day warranty”, it’s not meaningful for low quality materials that fail at the 6 month point.Since many of the people are warm and empathetic, their ability to do the right thing is hamstrung by the corporate policies. The staff reluctantly abide by these rules so they don’t get fired. If your also empathetic, you...read full review
Deceptive business practices=went on a Sunday for an urgent tooth issue and they did not mention that only X-ray would be performed because there are no dentists on site. After X-ray will they offer to schedule a dental exam. I left without getting any services