I stupidly didn’t read the reviews before going here. It was just near my house so went with convince of location. I’ve yet to receive my shoes (which I paid up front), it has been 1 month and I’ve gone by 5 times. Left two notes asking to call me asap so I can come by when they decide to open since they don’t come when their displayed open hours are.
If I don’t get my shoes this week, I will be contacting the building manager.
DO NOT GO HERE.
February 2026
Dropped my shoes and purse tonget repaired....had them for 2 months....everytime i went there they were closed...finally went and they were open..they didnt even work on my items..took them back..went somewhere else
January 2026
Absolutely the worst experience of had with any retailer. I dropped my boots of 2 months ago. The shop was rarely open despite the posted hours.
I paid $60 up front (that’s all I had at the time and their card reader never works) and agreed to pay the rest upon completion. Today I FINALLY caught them when they were open. My boots had not been re-soled. I informed the owner that I would need a refund. He asked where my receipt was, even though he never gave me one. When I requested a refund because the work had not been performed, he refused to give me my boots, and, in very Bobby Hill fashion, shouted “I don’t know you!!”
I stupidly didn’t read the reviews before going here. It was just near my house so went with convince of location. I’ve yet to receive my shoes (which I paid up front), it has been 1 month and I’ve gone by 5 times. Left two notes asking to call me asap so I can come by when they decide to open since they don’t come when their displayed open hours are.
If I don’t get my shoes this week, I will be contacting the building manager.
DO NOT GO HERE.
Dropped my shoes and purse tonget repaired....had them for 2 months....everytime i went there they were closed...finally went and they were open..they didnt even work on my items..took them back..went somewhere else
Absolutely the worst experience of had with any retailer. I dropped my boots of 2 months ago. The shop was rarely open despite the posted hours.
I paid $60 up front (that’s all I had at the time and their card reader never works) and agreed to pay the rest upon completion. Today I FINALLY caught them when they were open. My boots had not been re-soled. I informed the owner that I would need a refund. He asked where my receipt was, even though he never gave me one. When I requested a refund because the work had not been performed, he refused to give me my boots, and, in very Bobby Hill fashion, shouted “I don’t know you!!”
I... read full review