About Hoag Medical Group - Newport Beach - Hoag Health Center
Hoag Medical Group is a state-of-the-art outpatient treatment center that offers a wide range of healthcare services to meet the growing needs of Orange County residents. The facility features the Hoag Medical Group, Mary & Dick Allen Diabetes Center, Hoag Urgent Care, Hoag for Her Center for Wellness, and various other specialized centers and services. While some patients have experienced long wait times to see their primary care providers, they praise the exceptional care and attention provided by doctors like Dr. Le and Dr. Joseph T. Ling, who are described as superb, attentive, and helpful in referring patients to extraordinary specialists.
Had a horrible experience trying to get a pre op clearance from Kimberly Pinckney. Had to actually go into the office to get it resolved, since it is not possible to call directly to the office.
The worst medical groups,I have ever seen . You call, follow up they never reply. You have critical condition, you call , no contact with doctor, if you can talk with team , they said we will text to doctor , they never call you , you can die,they don't care. I was bleeding call them , nurse told me call me back immediately, but after three days nothing. The reception told me he is not your doctor 😂😂 he is specialist .you should call your family doctor,even if he prescribed wrong medication. Even I called the customer relationship they didn't call me back .worst experience. 😡😡😡Pay of your pocket , get nothing
There is zero customer service. Just a bunch of excuses and unwillingness to address the issues at hand. The support staff is extremely rude and ineffective. My medical doctor is great...when she's available...the key word being WHEN she's available.