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Reviews for ABC Decorative Rugs Cleaning & Repairs
Add your commentABC Decorative Rugs Cleaning & Repairs
5564 Newpark Mall Rd, Newark
Directions Call Website Suggest an Edit
5564 Newpark Mall Rd, Newark
Directions Call Website Suggest an Edit
Tech was super responsive and clear from the start on pricing and expectations. He was even running a special! He and his team showed up exactly on time. They wore masks and had corner guards and towels to protect our newly painted walls and hardwood floors. He oversaw everything and made sure the team got every spot. Would definitely hire them again!
ABC actually did a good job on my rug--cannot fault the workmanship.Business practices are another thing. It would have been nice if: a) they had sent me a written quote after I sent them a photo of the rug; b) they had given my wife a receipt after they picked up the rug; c) they had taken the initiative to call me (rather than vice versa) about when my rug would be ready; and d) had their very nice delivery person be at our house at the agreed-upon hour for pick-up and delivery.While I think the final price was a bit high but I am satisfied with the work.