U.S. Bancorp Investments - Financial Advisors: Christopher Small

Jan 2024

Surprised to see all the bad reviews. I come here several times a week for deposits for work and have never had any issues. Very occasionally the line can be a bit long but my personal bank account is at RCU and the wait time and level of staffing seems comparable. Overall I am usually in and out in 10 minutes. Everyone that works here is friendly and competent. No complaints!

Jul 2023

I went to the Napa branch to get info on opening an account. They have a great rate posted for a CD online. 2 of the tellers were just chatting away, finally they looked at me and said please wait..... They chatted again for a few minutes, then one called me over. I asked to talk to someone about opening up an account. No other customers were was in the bank but myself and 1 other person another teller was working with. I was told i'd have to make an appointment with a banker and the soonest was 2 days from now and at some time that I couldn't do. I asked the teller so you will really let me walk out the door with money I'd like to open an account with? she said sir,...read full review

Jun 2023

I always come in on a monthly basis to make a deposit to someone's else account. Usually there are 3 tellers and only 1 is working. Don't dare come in in a Friday. Only 1 teller working with 6 people in line. There's another teller just sitting at the desk behind teller line. She could be taking direct deposits at least. The majority of tellers here are very unprofessional. Maybe one or two that I've encountered are nice. I had considered banking here in the past but my thoughts on that have definitely changed.