Called left two messages too busy to reply within a week finally got on the phone with the owner simply said too busy and quickly hung up. Must be nice but the customer service sucked.
May 2019
I had numerous issues with the wiring in my home from the person who originally did the wiring. Thern Electric was referred to me. They were undaunted by my numerous issues. Work began and after a few weeks I noted a theft in my home in the area where they were working. When I discussed the issue with the project manager he became dogmatic and aggressive suggesting that they weren't responsible. However, the only change was the worker in that room. The issue was not resolved nor any apology offered. I could have changed companies but I had no complaint about the work. I asked for a different employee who I felt had more integrity and the work was completed satisfactorily.
Called left two messages too busy to reply within a week finally got on the phone with the owner simply said too busy and quickly hung up. Must be nice but the customer service sucked.
I had numerous issues with the wiring in my home from the person who originally did the wiring. Thern Electric was referred to me. They were undaunted by my numerous issues. Work began and after a few weeks I noted a theft in my home in the area where they were working. When I discussed the issue with the project manager he became dogmatic and aggressive suggesting that they weren't responsible. However, the only change was the worker in that room. The issue was not resolved nor any apology offered. I could have changed companies but I had no complaint about the work. I asked for a different employee who I felt had more integrity and the work was completed satisfactorily.