The Briggs Institute Of Epigenetic Medicine

I do not recommend this doctor’s office. After being a patient for many years, I was very disappointed by the lack of empathy shown by the doctor. I was charged a $100 no-show fee even though I called immediately to explain that my car had broken down and I couldn’t make it to my appointment.

While Amber, the NP, is amazing and truly cares about patients, the doctor’s response showed a complete lack of understanding or compassion — especially after I explained that I’m going through major car expenses and costly IVF treatments. It felt like the focus was more on money than on patient care.

I’ve been told by other patients that the office has refunded a fee before; however, I was told the office “can’t discriminate by charging some and not others.” That inconsistency is concerning.

Overall, I’d recommend finding a practice that genuinely values and supports their patients, not just their payments.

I wasn’t expecting much going into this appointment. Between the negative reviews and the rude scheduler who told me my appointment was at 9 AM (only to find out two days before it was actually at 10:15), I already had my guard up.

But Dr. Briggs completely changed that. In 52 years, I’ve never had a doctor show me that kind of compassion and empathy. I went in for one thing, but she sat there with me for an hour, listening the entire time, looking me in the eyes, actually hearing me. No rushing, no judgment, just genuine care.

I’m a combat veteran, 100% Permanent and Total disabled, and after 7 years of dealing with the VA, my expectations for medical care are pretty low. This appointment reminded me what it feels like to be treated like a human being again.

Shout out to the front desk ladies, the nurse who took my vitals, and Dr. Briggs’ son for helping with my notes and referrals. I walked out of there feeling lighter physically, mentally, and emotionally.

Thank you 🙏!

I’ve been a patient at this office for almost 10 years and always received excellent care when I was seeing Luke, who was professional, attentive, and genuinely cared about his patients. Unfortunately, since he left, the quality of care has gone downhill — especially with Nurse Practitioner Amber Campbell.

I recently lost my medical insurance but still needed my routine medications, so I paid $200 cash for a simple medication refill appointment. Amber was unprofessional, dismissive, and failed to provide my usual two refills — something I’ve consistently received for years. She didn’t even notify me that she was changing this, leaving me without the refills I depend on and forcing me to pay another $200 if I need a new prescription. I didn’t find out I had no more refills till I went to call in a refill. It was a mess!

This isn’t the first negative experience I’ve had with Amber, but this one was unacceptable. It feels like this office has completely shifted its focus away from patient care and toward pushing their cash-only med spa services. When I brought up legitimate perimenopause concerns, I was told that Dr. Briggs doesn’t allow NPs to prescribe medication for hormonal issues and that I’d have to go through their med spa instead — which is both inappropriate and unethical.

I’ve been loyal to this office for nearly a decade, but I’m done. I feel taken advantage of, dismissed, and left scrambling for basic medical care. Unless this practice re-centers on patient care and professionalism, I would strongly recommend looking elsewhere for a provider who actually values their patients.

I have been coming here since I moved to Temecula 2 years ago, what I thought was a dr getting down to my root cause health issues quickly turned into bogus appointments. None of my issues have been fixed and I was told it was just the way I was. We'll I turned my whole family to this practice and recommend it to MANY! I feel terrible for that now because they are always late, never answer the phones or return messages and if you have insurance that they don't take they send you huge bills that we have to make payments on. Which was fine because I thought I was seeing a dr who really cares about me. We'll I owe about $142 on my bill which can be shown being actively paid off, and they will not book me anymore appointments because I owe $142. My daughter needs to attend school and needed a health exam to attend school and they won't see her because I owe $142....I was told it's dr Briggs policy. Haha a policy? She has a policy?? The whole office is always a mess and they close down and don't even tell you so you can show up with no one there. This is the worst practice I have ever been to it's so poorly ran!!! I also was never notified that my kids primary dr luke Fisk wasn't there anymore, I wonder why?? He probably couldn't take the disorganization anymore. This office is just so bad with communication and everything. I am paying them the last bit of money I owe and I am running and never looking back!!!! How can you trust someone like this with your health?!

I have been going to this office for a while now and was at the Murrieta location with Dr. Luke Fisk. He was the best, the first doctor that I felt actually listened to me and how I was feeling. So he sent me to get my labs done for my hormones. I called the office to set up an appointment with him to go over them, it was scheduled about 3 weeks in advance. The day before my appointment I get a call to confirm and they named a different doctor and said it was the Temecula location. I told them I wanted to see Dr Luke and she said that he is no longer at this practice. I was immediately bummed but figured I'd still go. My labs show that my hormones are all over the place - even though Im not a doctor the sheet shows me normal ranges & I am definitely not in that. Anyway, I go in for my appointment and it's a new doctor that just started. She basically said "everything looks great, have a good day." I feel so defeated, as I thought I was finally going to figure out what's been going on with my body. I will never go back here, they completely just pushed everything aside. I will hopefully find out where Dr Luke went and go to him again.

I absolutely love Dr. Briggs. She is very knowledgeable and explains everything. She's very busy but when she is in the room with you she acts like she has all the time in the world to take care of you. Her associates are just as wonderful. The office staff have always been friendly and accommodating. I feel very fortunate to have found Dr. Briggs.

Definitely don't recommend this place. Have been having problems with my hormones & they told me that everything is fine & this is basically what it's about being a female. If you ever want to get a hold of anyone than good luck. You might hear back from them in a few weeks or never & you have to keep calling in hopes that someone will call back. The worst customer service & I feel like all they cared about was the fact that I have good insurance & they got paid.

Worse facility ever. We call for two days and left message and received no call back. We finally get through on Friday and they started they are close. They cannot confirm if the doctor will call on Monday.

I think I'd have to say and agree with one reviewer Kim M, if I could give NO STARS I would, unfortunely. But my negative review is focused squarely on Dr Bridget Briggs MD's "NETWORK RED TAPE AND IT'S LACK TO CARE ABOUT AND HELP OUT NEW PATIENTS" I was refered to Dr Briggs by my daughter after being unhappy with my previous MD. It started off good with her front office staff and my visit with her NP Luke Fisk was good. AT my new patient visit I explained that I'd like to stay with and be referred to my existing cardiologist Dr Zaman, BUT the front office said she was not in the network and instructed me to see their Cardiologist Dr Salvatore Rosanio FIRST, "FIRST", and then if I didn't like him, they would see about referring me to Dr Zaman. So, I made several attempts to get an appointment with Dr Rosanio but to no avail. I had also gotten a referral for a Pain Management doctor from Dr Briggs, who I saw, and they said I needed an authorization from my Cardiologist before they could proceed with my much needed back pain relief. So I tried three more times to schedule an appointment with Dr Rosanio with still no results. When I told this to Dr Briggs administrator and or patient referral person Ms Emily Groce, one of them or another back office staff told me told me ok, Go see Dr Zaman for your authorization for pain management. So I saw Dr Zaman (who had been my Cardiologist for 4 years prior) ordered a nuclear stress tes, which I had done and passed with flying colors. Dr Zaman sent my authorization to the Pain Management who was referred by and within Dr Briggs "NETWORK". SO NOW FAST FWD, Several months later, my insurance Medicare Risk/Humana, are sending me DENIALS of payment and bills for the nuclear stress, THAT I NEEDED IN ORDER TO BE CLEARED FOR BACK MANAGMENT TREATMENT, and Dr Briggs office/Emily Groce won't do a DAMN THING ABOUT IT. In fact, they have started completely ignoring my pleas and begging them to JUST ASK FOR AN OUT OF NETWORK REFERRAL FOR DR ZAMAN, SO MY INSURANCE WILL PAY THESE DENIED CLAIMS. And have the NERVE to simply say, we haven't seen in you in close to year, so you need to come in.And I never did get to actually meet Dr Brigss herself but would have liked to, based on what my daughter told me about her. PLUS, I actually really liked my initial visit with her front desk staff and her NP Luke Fisk!! HER NETWORK POLICIES AND ADMINSTRATORS DO NOT CARE ABOUT HER PATIENTS. PERIOD!SERIOUSLY DISSAPOINTED AND FRUSTRATED,Jeff McLeodSun City, CA

I had been a patient since I moved to Temecula in 2002. Since I had been healthy I got punished and told I would be a new patient. I had important things that came up and really needed to talk to Dr. Briggs. She let me down with taking on too many patients to remember her original ones. If you want to be the wave of forgotten join up with me. For shame Ms. Briggs remember before you were a Doctor and really cared about each patient. You should not have phone line front staff taking care of patients that could not care in the least how many years or physical concerns addressed. Just take a number is your front line philosophy. No thanks!