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Reviews for Hero Restoration
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39252 Winchester Rd Suite 104 #478, Murrieta
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39252 Winchester Rd Suite 104 #478, Murrieta
Directions Call Website Suggest an Edit
When the kitchen in our downstairs condo unit was flooded from a leak upstairs, we were referred to Hero Restoration for an entire renovation because of so much damage. We could not have found a better team than who worked to create a new kitchen for us. The project manager was Oscar Z who was there at every step of the process. He was kind and empathetic, answering all our many questions, and providing the expertise and knowledge of what was needed for such a project. We appreciated that he had a gift of design, didn’t overwhelm us with too many choices, and was able to guide us through any reconstruction issues we faced in a positive way. His team, Reinaldo and Jose,... read full review
A dishwasher that leaked water and damaged half of the lower cabinets turned into an 8-week kitchen remodel from 90’s brown to modern white. Hero Restoration helped me with my homeowners insurance claim and they were very responsive to all my concerns and job changes. Their workers were friendly and helpful the whole time. A pleasure to work with.
A few months ago, we contacted Hero Restoration for an issue with my aging parent's bathroom. Right away, I was met with great customer service and courtesy. I believe the first person I encountered was a young lady named Andrea, who was able to take my inquiry and get me in contact with Roger our contractor.
I was then able to coordinate logistics with Roger and I was able to assist my parents with their bathroom updates after slight flooding. I really appreciated the constant communication, professionalism, and knowledge in the work they did. While I wasn't able to be there, I also appreciated the patience they had with my parents.
I... read full review