About Eye Sight Solutions Optometry
Eye Sight Solutions Optometry provides professional eye care services in a friendly and comfortable environment, prioritizing vision and eye health for the entire family. The practice emphasizes preventive eye health using the latest technologies to ensure the best care possible. Customers appreciate the attention and professionalism of the staff. They have reported positive experiences when seeking assistance, noting that staff members are responsive and kind. One customer highlighted how a front desk attendant, Jenny, quickly fit them in for an appointment and even contacted their insurance to clarify a discrepancy. This level of care makes clients feel valued and understood. Dr. Kim, the optometrist, is described as smart, thorough, and pleasant. She is known for her efficient yet comprehensive appointments. Clients have mentioned that she points out important details about their eye health that other optometrists have overlooked, explaining everything clearly. Her gentle yet firm approach during examinations ensures a comfortable experience. The checkout process is also commendable, with staff members like Cesar providing support without pressure to purchase glasses on-site. Instead, he offered to send prescriptions to allow customers the freedom to shop elsewhere, which adds to the overall positive experience. Overall, Eye Sight Solutions Optometry is recognized for its excellent customer service, thorough eye care, and a welcoming atmosphere that encourages clients to return for their annual check-ups.
We thank the staff for their attention and professionalism. We requested assistance in fixing the frame, and they promptly and efficiently helped us, even providing translations so that we could understand. We received attention and care. Tnahks a lot!
Dr. Kim is smart, thorough, and pleasant, and her staff is responsive and kind. This was my first time at Eye Sight Solutions Optometry and I'll be coming back for my annual check up.On the morning of Friday, December 30th, I called multiple optometry offices including Eye Sight Solutions Optometry. Jenny, one of the front desk attendants, not only fit me in later that same day but also called my insurance on my behalf to ask what the discrepancy was in the system.When I arrived, Cesar was helping other customers so Dr. Kim welcomed me in with a friendly smile and handed me the ipad to fill out some forms ahead of my first appointment. It's clear that no task is beneath...read full review
Dr. Kim is smart, thorough, and pleasant, and her staff is responsive and kind. This was my first time at Eye Sight Solutions Optometry and I'll be coming back for my annual check up.On the morning of Friday, December 30th, I called multiple optometry offices including Eye Sight Solutions Optometry. Jenny, one of the front desk attendants, not only fit me in later that same day but also called my insurance on my behalf to ask what the discrepancy was in the system.When I arrived, Cesar was helping other customers so Dr. Kim welcomed me in with a friendly smile and handed me the ipad to fill out some forms ahead of my first appointment. It's clear that no task is beneath her which is a great culture to have.The appointment with Dr. Kim was efficient, yet thorough. For example, Dr. Kim pointed out a structural inefficiency with my eyes that no other optometrist had ever pointed out, and she even showed me the images and explained in layman's terms. I never had any discomfort, as Dr. Kim was firm but gentle, when checking various aspects of eye health such as eye pressure.When I was checking out with Cesar, I tried on glasses but couldn't find one I liked that was affordable. Instead of pressuring me to buy a pair at the office, he assured me he would send me my prescription so I could take it anywhere online or to Costco down the street (which I did the next day to get my glasses).I'm pleased with how this visit went from initial phone call through follow-up, and I'll be continuing to come back.