About Heacock Urgent Care
Heacock Urgent Care in Moreno Valley, California, offers a comprehensive and caring experience for patients of all ages. The empathetic team, consisting of experienced and well-educated healthcare professionals, provides tailored treatment solutions for various acute illnesses and injuries. While some patients have noted issues with wait times and noise levels, the staff is generally friendly, helpful, and competent. The facility is clean and recently renovated. Additionally, Heacock Urgent Care accepts Medi-Cal patients, making it a welcoming option for those with this insurance coverage. Patients have praised the staff's kindness and helpfulness, noting that the doctor was caring and attentive during visits. However, some have experienced long waits, with one nearly two-hour wait in the lobby followed by additional time before being seen by the doctor. Despite occasional delays, many find the care provided to be worth the wait and plan to return if needed. The front office staff's ability to handle insurance information has been questioned, with some needing to provide their details to assist the staff. Overall, Heacock Urgent Care remains a reliable choice for urgent medical needs in the area.
Great job done by great people
First time here and I had a good experience. Margaret I think was the doctors name, was very professional and attentive. Took the time to understand the problem. For an urgent care this a smooth and great visit. Also the one who Whittier my blood, had such a light hand, I didn’t even feel it.
This was my first visit to this urgent care, and I left very impressed. While I was filling out my paperwork, I noticed a couple of patients when walked in specifically asking for Dr Divine, which made me curious, thinking what is so special about him. After meeting Divine Ojelade NP myself, I understood why — there’s a genuine passion for patient care. Dr. D not only appropriately diagnosed and treat my strep throat but also took the time to discuss my high blood pressure in detail. I appreciated how preventative care was made a priority, something I haven’t experienced with many other providers. He told me that all providers in their cliinic are very effecient....read full review