About Pharmacy | Kaiser Permanente Moreno Valley Heacock Medical Offices
Pharmacy | Kaiser Permanente Moreno Valley Heacock Medical Offices provides a convenient and efficient healthcare experience for patients. The facility offers lab and clinic appointments, with no walk-ins or nurse visits currently available. Patients appreciate the great attitudes of the staff, the short wait times, and the ability to handle all their medical needs, including lab work and pharmacy, in one location. Veronica C from the Moreno Valley Lab and Lina Marie in the labs are praised for their professionalism, gentleness, and accuracy in drawing blood, making the experience painless and bruise-free. Overall, the facility receives high praise for its exceptional service and patient-centric approach.
THANK YOU so much to Dr Mehne, Tech Sebastian, Ivy RN, Alejandro RN and Brittani RN for the FANTASTIC care provided today. Our son fractured his right arm, it required sedation/reduction and this team was patient, kind, informative, professional and took such great care of our son. I can't say enough wonderful things about this ER. THANK YOU!
I have been coming here since I was 9 years old. The facility has always been well-maintained, and the staff is always professional. Up until recent years. It's been a few times where they have mentioned out loud, "It's close to 6 pm; you know we close soon, right?" There has been another time when someone I know (family) has gone in, and staffers mentioned they close to 5 pm and asked other staff personnel if they could still take them in. Like really? You don't know if the patient is driving from far away and if it's urgent. Do your job, and as long as they are there before business hours, help them. I believe everyone deserves the care they need. If I am wrong, then Kaiser needs to change their hours to half an hour off and tell their staff internally they need to assist half an hour later. It's not fair for patients. Maybe they need retraining. For this reason, I give it 4 stars.
Getting to see your doctor, get your labs done and pick up at the pharmacy all in one place, within a reasonable amount of time, is FANTASTIC! Everyone has a great attitude! I no longer dread the hassle of a doctor appointment. Locations are always convenient, and I've never been left waiting more than 5 minutes from my appointment time. 5 stars!