Dr. Shinobu Luisa Kaneko

Dec 2022

This office created me so much stress while I was assigned to Dr. Kaneko for a little over a year but because I had HMO and was going through a health issue at the time, I didn't switch PCP right away and delay things. I was so relieved when I finally switched PCP. Now, almost 3 years later, I received a bill from this office saying I owe copays for my visits. I'm pretty sure they always collected my copays after each visit but they said they stopped collecting copay in 2020 due to covid. Well, one of the visits they claimed I owe copay for was for 2019 so could any of this be a billing error? They just told me they have a lot of patients so that's why it took so long...read full review

Jun 2021

I booked my father an appointment at Dr. Kaneko's practice because he needed to get checked up, paperwork for the military, and medicine to treat his gout condition. Though the physician he saw he was very pleased with and the medication prescribed was very helpful, the most important thing was the paperwork. We stressed it when making the appointment, during the appointment and after the appointment. We were told not to worry about it and that it would be sent to us the following day in the early morning. 1) The doctor did not make sure everything was filled in correctly. They also said they had served in the military as well so they understood the importance of the...read full review

Jan 2020

I was assigned to this office through my insurance company, which must have low standards based on my first impressions. The main office door is filthy, the furniture in the waiting room is someone's second hand dining stools. The reception window is surrounded by old paper signs. Very unprofessional and could use a cleaning. The doctor was ok, she seemed concerned and professional. After my initial Is it I had to deal with the staff. I had asked the doctor for a referral Acupuncturist , the staff informed me that they would follow through on this and send me a letter providing me authorization. Never got a letter, cAlled again and again ..... nothing . I did however...read full review