About Giant RV - Montclair
Giant RV is a premier RV dealer in Southern California, serving Los Angeles, Riverside, and San Bernardino counties. The business has a huge selection of RVs and trailers, and offers expert RV repairs and a wide array of supplies. Giant RV's sales team is knowledgeable, professional, and patient, providing excellent customer service. They help customers find the perfect fit for their adventures and provide pros and cons to make the buying process friendly. The team is transparent, honest, and follows up with customers. Giant RV also has its own off-road build brand and offers financing options. Overall, Giant RV is a one-stop shop for all things RV, and its team is dedicated to making customers happy. With years of experience, Giant RV has become a trusted name in the RV community, and customers look forward to doing business with them in the future. Giant RV's goal is to help customers discover the open road and start their RV adventure.
Customer service really does make all the difference! We needed a bolt for our RV asap with a camping trip coming up in just two days. After checking everywhere else, we were told it would take at least four days or more. We stopped by Giant RV and spoke with Freddy, who was amazing. He went above and beyond to order the part with next day delivery and even called us as soon as it arrived. Huge thanks to Freddy for the outstanding customer service and support!
Katz was a fantastic salesman during the purchase of our first adventure van. Very responsive, knowledgeable, and professional during every interaction for the two months leading up to our purchase of a Storyteller Overland Crew Mode. On day of delivery, he expertly walked me through every element and of the van to ensure we were ready for our first adventure.
On top of his level of knowledge, the amount of patience he had with us as buyers was greatly appreciated. He provided pros/cons and perspective that made the engagement friendly rather than a business exchange.
We would gladly work with Katz again and recommend him to anyone interested in a Storyteller!
We had an opportunity to meet with Alex Soto, who was extremely knowledgeable about all of the different kinds of options, makes and models. He asked excellent questions to help us in our decision-making. When we are ready to purchase, we would definitely want to work with Alex going forward!