About Pharmacy | Kaiser Permanente Mission Viejo Medical Office
Pharmacy | Kaiser Permanente Mission Viejo Medical Office is part of a connected system where doctors, hospitals, and health plans work together so patients can stay at their best. The pharmacy itself is described as well-run and professional, with fast fill times. Staff at the counter are consistently noted as nice, helpful, friendly, efficient, and smiling even during busy times when the line is out the door. They talk with patients, check orders, and offer explanations. A new text system alerts patients when orders are ready. However, the phone service is criticized as completely incompetent, and patients are advised to use the online pharmacy for home delivery instead. The medical office environment can feel gloomy and germy, with noticeable coughing and sneezing, prompting a suggestion to bring a mask. Overall, Kaiser Permanente provides convenient access to care, with great service from receptionists to nurses to doctors, who are considered top notch and willing to listen, explain, and discuss care fully.
I’ve had a great experience with Dr. Christopher Thomas Robinson
I’ve been under Dr. care for about six months, and the progress so far has been very encouraging. From day one, he has been knowledgeable, responsive, and genuinely takes the time to listen and discuss every question in detail. I never feel rushed during appointments, and I always leave with a clear understanding of my treatment plan.
Thanks to his personalized approach, I’ve seen significant improvements in my health, including my lipid profile, hematocrit, and other important lab markers. More importantly, I feel great, recover faster from workouts, and can consistently train...read full review
Another shout-out to the team of Kaiser, Mission Viejo pharmacists for their positive attitudes, helping suggestions and caring ways! Tony was that person for me today. "Thank you" Tony for helping me feel heard and safe. Chronic pain that's unrelenting requires refills in a timely manner. I appreciated that you offered to send another request to my Dr. It's people like you that help all of us "Thrive." "Happy New Year" to all the good employees at Kaiser, Mission Viejo, CA
Stopped in to pick up a prescription for a family member. Staff were nice, helpful, and efficient- but it felt very gloomy and germy in here. I know it's a medical office but there was so much coughing and sneezing I felt like I wanted to run out of there. Bring a mask!