About Balanced Spa Center
Balanced Spa Center, a locally owned business serving Humboldt County for over 30 years, offers a variety of high-quality hot tubs from brands such as American Whirlpool, Vita Spa, Marquis, and Nordic. They have two factory-trained service technicians who can clean, service, and move any brand of electric spa or hot tub. The showroom is stocked with various chemicals, accessories, and special deals for spas. A customer has been visiting Balanced Spa Center for 8 years, purchasing a hot tub and returning for chemicals and parts. They appreciate the friendly and helpful staff, as well as the great prices and quality products. Another customer bought a two-person Nordic spa this summer and had a very positive experience due to the exceptional customer service provided by Matt. He was patient, helpful, and had more customer-friendly policies than other spa dealers. Matt continues to be helpful with any questions after the spa delivery. In summary, Balanced Spa Center provides excellent customer service, high-quality products, and advantageous policies for customers. Visiting the showroom is recommended for those seeking a pleasant and stress-free spa purchasing experience.
Great selection and customer service. Everything you need for the future enjoyment of your spa too. Very knowledgeable and helpful and stand behind their product. Would recommend to any friend.
I bought a hot tub here 8 years ago and I've been in a few times for chemicals or parts. They are always incredibly friendly and helpful, great prices and quality products. Love it!
We needed to replace our 20 year old Jacuzzi spa this summer so we purchased one of the two-person Nordic brand spas from Balanced Spas and we absolutely love it. Matt was so incredibly patient and helpful in answering all our questions and we found some of his policies to be a bit more advantageous to the customer compared to Pure Water spas (such as not charging to remove your old spa). He's always been more than willing to answers questions since the spa was delivered and I truly feel that he goes "above and beyond" to assist his customers. We couldn't be more pleased that we ended up buying our spa from Balanced Spa Center.