About Ulta Beauty
Ulta Beauty is a popular destination for those seeking a wide range of beauty products and services. With a vast selection of over 25,000 items from 500 brands, customers can find products for cosmetics, fragrance, body, skin, and hair care. Exclusive brands such as Kylie Cosmetics, Olaplex, and PATTERN are also available. The salon at Ulta Beauty offers various services including haircuts, color, makeup, and ear piercing. Customers can book appointments online or walk in for availability. Many customers appreciate the friendly and welcoming environment at this location. Staff members like Adam are praised for their kindness, professionalism, and excellent service, making visitors feel valued and appreciated. Customers also enjoy the attentive assistance from facialist Jo, who provides great skincare recommendations and alerts about special rewards points offers. Sophie is recognized for her expertise in eyebrow shaping and grooming, helping customers achieve a magazine-cover look. The store manager Leslie is highly appreciated for her efforts in taking care of customers, announcing special promotions, and ensuring enough staff are available during busy times. The store is known for its clean, friendly environment and quality service, setting a high standard for customer care. However, there was an incident where a cashier named Alexandria behaved rudely and showed a poor attitude toward a customer, which affected the overall experience negatively. Despite this, the general impression of Ulta Beauty remains positive, thanks to its extensive product selection and professional salon services. Customers are encouraged to visit for a friendly, helpful shopping experience with knowledgeable staff members like Adam, Cynthia, Jo, Sophie, and Leslie.
I had such a great experience at this Ulta. Nadia was kind and knowledgeable. She helped me find the right products for my specific hair type. I used the products already with her instructions and my hair looks incredible.
Give Nadia a raise! She deserves it!
The ladies at the counter were helpful, I came to pick up a delivery that my wife ordered. When I came inside a lady was kind and helpful along with the ladies at the counter. 💯✔️🫡🙂
I went in and got exactly what I needed, a new shark hair tool with attachments and a great haircut and treatment by stylist Marcos Antonio Mackey he was great, gentle with my hair and gave me great styling tips. I appreciate all the care and support. 10 out of 10 customer service with the staff in hair salon and store.