Reviews for The Bouqs Co. Flower Studio
Write a reviewFrom The Bouqs Co. Flower Studio
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8AM - 5PM
Sunday: 10AM - 4PM
Tips
accepts credit cards accepts apple pay street parking free wi-fi wheelchair accessible open to all
Ratings
Google: 3.2/5 Facebook: 4.6/5The Bouqs Co. Flower Studio
320 S Robertson Blvd, Los Angeles
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I went to the Beverly Hills location to grab some flowers for a friend recovering in the hospital. The staff was friendly, the bouquets were beautiful and they share a storefront with Alfred Coffee. They don't have a lot, but there is a lot of street parking and a city lot down the street (with 1st 2 hours free).
Not sure how this was so highly rated in media because the whole thing is a sham. Your flowers will not arrive the day you request. They won’t update you about it. Customer service only reachable via chat or email. You can’t call them. Flowers look like they are made by 7-11.Update 2/29: after leaving the above review, I was contacted by another customer service member, Nurfaiza, who had seen it. She offered to send a replacement Bouq, one that I had expressed interest in previously, that would ship from them instead of a local florist. With this method, more quality control and I would be updated on shipping and delivery. The Bouq took a few days longer, but arrived...read full review
Where to begin? If I could give this establishment a negative 100 I would without hesitation and all due to the person answering the phone, I believe Her name is Rizza. I called in to get pricing for flowers for 4 events I will be hosting which could very well equal over $250k in sales for Buqs and this person was cut dry, disrespectful and very unprofessional. I will continue to take my business elsewhere.This message is for the Owners of Buqs. This is not the first time someone has mentioned having issues at your location with this person and despite those reports, I tried giving you guys a shot. She is pushing away a lot of business for you guys. Perhaps if you get...read full review