The absolute worst! Run, don’t walk to any other personal injury firm than these people. It took them 2 years to settle a car accident claim where I was rear-ended, car totaled and the settlement amount was miniscule. The case was not handled by an actual attorney and instead was handled by someone who apparently was a legal secretary! This is after the original case manager disappeared off the case without explanation. Calls go unanswered, emails go unanswered, and they make all sorts of excuses - they’re understaffed, multiple medical leaves, they have modified hours on Fridays, etc. Then, when it came time to send me the settlement check, it has taken over 4 weeks (and counting at the writing of this review) for me to get a check in hand. After all the bad press from the Tom Gerardi revelations and the state bar crackdowns, you would think that they would take more seriously the need to release client settlement funds as soon as possible. If I could give this firm less than zero I would!
Robert Sostman
Jul 2024
If an unresponsive, unethical, and self serving law firm is what you’re looking for, you’ve found the correct place. Just a complete disaster from start to finish, communication is a major problem as the entire staff refuses to return calls, it seems like everyone is having surgeries that are excuses for missed filings or lapse of follow through, and they’ll find way to charge you unethical rates. They “borrowed” $1000 to pay costs and charged me an additional $500 of interest for their loan. They could have just asked me to pay instead of taking a loan. They do not have your best interest at heart and I would stay far far away.
Anonymous A.
Jul 2024
If I could give them less than 1 star, I would. Zero customer service, zero communication, they barely answer the phone (usually rings several times before someone finally picks up), no one is ever available & there's never a back up person that you can speak with. On top of being injured already, they just stress you out more with the lack of service and attention. It's been over a year since my accident and not only is there no settlement, I can't even get an update from these people. Retain anybody but them to help you!
chris dacey
Jun 2023
From start to finish, they handled my case like Allstars. Couldn’t have asked for more. Thank you ? for everything and thank you for getting us the max payout for our case.
Carol Woods
Mar 2023
Very professional, accommodating, and courteous.
Charisma Blaze
Mar 2023
I had a great experience. Ruth and Antonio were professional and informative my whole case. Very Satisfied.
Shun G.
Jan 2023
I would not refer this law firm to anyone! My wife was in an accident almost a year ago and not only have they been unsuccessful at securing a settlement they also do not return your calls in a timely manner. I've left messages for over three weeks and the person who is supposed to negotiate a settlement for us has yet to respond.
Robert S.
Jan 2023
Horrible law firm. They're your best friend right up until you sign your agreement for them to represent you. Their team is really bad, constantly changing and they are extremely unprofessional. Completely agree with others here who have spoken to how unresponsive they are. Worst decision of my life to engage them as my attorneys on a no brainer case, thankfully I switched to a more reputable firm.
Liam Gist
Mar 2022
I would give zero stars if I could for terrible service and communication. I am now looking for a new law firm as with this firm it has been 6 months with no communication and numerous run-arounds after repeated attempts to contact Peter Steinberg. Ruth was terrible, the office assistants can only relay a message. This was the worst experience and I do not recommend.
heera rodriguez
Mar 2021
Never had a problem contacting anyone in the office. Celica and Ruth made the process easy and understandable. Check was issued within 48 hours.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Princess Baltimore
The absolute worst! Run, don’t walk to any other personal injury firm than these people. It took them 2 years to settle a car accident claim where I was rear-ended, car totaled and the settlement amount was miniscule. The case was not handled by an actual attorney and instead was handled by someone who apparently was a legal secretary! This is after the original case manager disappeared off the case without explanation. Calls go unanswered, emails go unanswered, and they make all sorts of excuses - they’re understaffed, multiple medical leaves, they have modified hours on Fridays, etc. Then, when it came time to send me the settlement check, it has taken over 4 weeks (and counting at the writing of this review) for me to get a check in hand. After all the bad press from the Tom Gerardi revelations and the state bar crackdowns, you would think that they would take more seriously the need to release client settlement funds as soon as possible. If I could give this firm less than zero I would!
Robert Sostman
If an unresponsive, unethical, and self serving law firm is what you’re looking for, you’ve found the correct place. Just a complete disaster from start to finish, communication is a major problem as the entire staff refuses to return calls, it seems like everyone is having surgeries that are excuses for missed filings or lapse of follow through, and they’ll find way to charge you unethical rates. They “borrowed” $1000 to pay costs and charged me an additional $500 of interest for their loan. They could have just asked me to pay instead of taking a loan. They do not have your best interest at heart and I would stay far far away.
Anonymous A.
If I could give them less than 1 star, I would. Zero customer service, zero communication, they barely answer the phone (usually rings several times before someone finally picks up), no one is ever available & there's never a back up person that you can speak with. On top of being injured already, they just stress you out more with the lack of service and attention. It's been over a year since my accident and not only is there no settlement, I can't even get an update from these people. Retain anybody but them to help you!
chris dacey
From start to finish, they handled my case like Allstars. Couldn’t have asked for more. Thank you ? for everything and thank you for getting us the max payout for our case.
Carol Woods
Very professional, accommodating, and courteous.
Charisma Blaze
I had a great experience. Ruth and Antonio were professional and informative my whole case. Very Satisfied.
Shun G.
I would not refer this law firm to anyone! My wife was in an accident almost a year ago and not only have they been unsuccessful at securing a settlement they also do not return your calls in a timely manner. I've left messages for over three weeks and the person who is supposed to negotiate a settlement for us has yet to respond.
Robert S.
Horrible law firm. They're your best friend right up until you sign your agreement for them to represent you. Their team is really bad, constantly changing and they are extremely unprofessional. Completely agree with others here who have spoken to how unresponsive they are. Worst decision of my life to engage them as my attorneys on a no brainer case, thankfully I switched to a more reputable firm.
Liam Gist
I would give zero stars if I could for terrible service and communication. I am now looking for a new law firm as with this firm it has been 6 months with no communication and numerous run-arounds after repeated attempts to contact Peter Steinberg. Ruth was terrible, the office assistants can only relay a message. This was the worst experience and I do not recommend.
heera rodriguez
Never had a problem contacting anyone in the office. Celica and Ruth made the process easy and understandable. Check was issued within 48 hours.