DTLAvets is a veterinary clinic that has received mixed reviews from its clients. Many appreciate the caring attitude of the staff and the calming environment for pets. Clients have noted that the veterinarians take their time to explain issues clearly, which is a significant plus for many pet owners. Reviews highlight the professionalism and dedication of the staff, with some clients describing them as compassionate and genuine. They are noted for being particularly helpful with international travel for pets and acquiring electronic Health Certificates for "pet passports." However, several reviews still point out serious concerns regarding communication and billing practices. Some clients experienced confusion over diagnoses and costs, especially during urgent care appointments due to a lack of follow-up scheduling. Issues with unclear communication among the staff led to dissatisfaction, with some pet owners feeling they were not adequately informed about their pets' conditions until after treatments were already administered. Despite these concerns, many clients express gratitude for the care their pets receive, with reports of healthy and happy animals after visits. Overall, the sentiment indicates that the staff genuinely cares for the animals, though improvements in internal communication and transparency could enhance the experience for pet owners.
They happily answer any and all questions with honesty and allow you to make the final decision on services instead of forcing them upon you. Every time I take my cats here I never regret it. They saved my cat's life after she swallowed dog aspirin at 9pm!
these folks are great...caring, polite and professional as expected but
refreshingly appreciated...especially concerning international travel for your pets & acquisition of electronic Health Certificates for "pet passports " and routine visits for necessary health maintenance for your family's pet....
DTLAvets has been a compassionate, genuine and professional source of care for my new little and fragile friend that I found abandoned in the Desert. I am grateful to have all of the wonderful staff at DTLAvets as a partner in the journey of recovery for my little Milagro, or Millie.
333 South Spring Street, Los Angeles, CA 90013
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