About Bluemercury
Bluemercury is a skincare and makeup store known for its attentive and helpful staff. Customers have shared experiences highlighting the exceptional service provided by team members, particularly Valeria and Lydia, who are praised for their kindness and product knowledge. One customer initially faced a negative experience with a staff member, but Valeria quickly turned that around by offering sincere apologies and assistance, which restored the customer's faith in the store. Another customer expressed gratitude for Valeria's expertise and understanding, making their first visit enjoyable. The store is noted for its clean and organized layout, making it easy for shoppers to find what they need. Overall, Bluemercury stands out for its excellent customer service, with staff members who listen to customer concerns and provide helpful recommendations, ensuring a positive shopping experience.
My experience with Ana was 10/10, her energy was wonderful and her makeup advice was really encouraging. She suggested some colors I’ve never considered before and looked amazing. Great amount of care given!
I had the absolute pleasure of having my makeup done by Anna in Bluemercury at Larchmont. Anna did an incredible job! She was able to make my vision of what I wanted come true! She was extremely professional and did exactly what was necessary to make my skin look flawless. The makeup did not crease and stayed spot on the entire event. She used colors that were very suitable for my complexion. She did a complete makeup, including individual lashes, which are very hard to do. She was very meticulous and detail oriented. She made me feel at ease and discussed all the products that she used on me. Not only did she make me look fabulous for my event, but I learned...read full review
I've been visiting the Bluemercury store in Larchmont since I moved to Los Angeles in 2021, and I can't speak highly enough of the entire team—especially Ana Hernandez. Every visit feels like I'm catching up with trusted friends who truly care about my needs. Ana, in particular, has been incredibly attentive and knowledgeable. She takes the time to understand exactly what I'm looking for and always shares thoughtful recommendations based on her deep product knowledge. Her warmth, professionalism, and genuine care make every experience not just helpful but enjoyable. This level of service is rare, and it's what keeps me coming back. Thank you, Ana and the Bluemercury...read full review