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Reviews for Acuity Eye Group - Westchester
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Acuity Eye Group - Westchester
8616 La Tijera Blvd #404, Los Angeles
Directions Call Website Suggest an Edit
8616 La Tijera Blvd #404, Los Angeles
Directions Call Website Suggest an Edit
Dr. Grant was exceptionally knowledgeable and helpful in addressing my double vision concerns, making the three-hour round trip completely worthwhile.
However, the office visit had a few areas that could use improvement. My appointment was scheduled right in the middle of their lunch hour, which meant waiting in the hallway for a while before being let in—a slightly inconvenient experience. Additionally, there were a few aspects of office management and client service that could benefit from more attention to enhance the overall experience.
Originally, my appointment was in Torrance way in the future. The Westchester office was able to give me an appointment in two weeks. It’s aOriginally, my appointment was in Torrance way in the future. The Westchester office was able to give me a appointment in two weeks. It’s a very busy office and waiting for the doctor Took a while, but the staff is extremely nice.
Very clean, professional office. There are some exceptional pros to call out, too. Dr. Chau is superb and caring. Simone is the team cheerleader who fulfills orders and makes certain every single person is content and confident with their prescription and products. There was a slip up by someone else in the office and Simone stepped in to remedy the issue swiftly and then followed up regularly. She epitomizes stellar service and has a sparkling personality too!