Reviews for Kelly Roofing

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  • Dec 2019

    It has taken me a while to finally get this review written but my satisfaction with Ryan and his Kelly Roofing team has only improved over time. I had a complete re-roofing done in advance of the installation of a solar power system - which is another story - and selected Kelly Roofing, in part because of the Yelp reviews but largely because of my interaction with Ryan when he came to give me an estimate. Kelly Roofing was the most distant roofer but those closer to our home just couldn't compare with Ryan's knowledge and approach. And in addition to being an expert, he is also a nice guy. We chose the Presidential line of shingles, which I think surprised Ryan as much as it did us. They look amazing and have resulted in multiple positive comments from neighbors and others. Ryan and his crew had to wait a bit for the shingles to be manufactured and available to him but when they began working, it went smoothly and quickly, from our perspective. The entire crew was personable and easy to work with and we are extremely pleased with the entire process with Ryan. I absolutely recommend Kelly Roofing! Now, as for the solar installation, this did not go very well. The solar installation company was TERRIBLE! The solar crew showed up on one of the hottest days of the year and even after warning them that the roof was brand new, they proceeded to absolutely trash it. We lodged complaints with SunPower (which was very responsive and upstanding and who I would also recommend if you are considering solar power) who immediately sent a representative to examine the roof. They, too, were appalled at the damage done to the roof and took responsibility for dealing with the installation company. Long story short, the solar panels had to be removed and the brand new roof replaced at the solar installation company's expense. Ryan, too, was amazed at the damage but quickly got to work to replace the damaged roof - nearly 1/3 of the roof had to be removed and replaced. Sadly, the solar installation company was not upstanding and it took weeks to actually pay Ryan after many complaints by us and direct contact. NONE of this part relates to the work Kelly Roofing did - twice - except to say that once again, Ryan and Kelly Roofing came through and did an OUTSTANDING job integrating the replaced portions of the roof into the existing roof. While I don't think we'll be needing to replace our roof anytime soon, I will most definitely reach out to Ryan and Kelly Roofing and hope that he is once again willing to make the drive. Thanks Ryan and my apologies for the long delay is posting these comments.

  • Feb 2019

    In summary we are very satisfied with the work Kelly Roofing did replacing our roof. Carlos, our contact person was easy to work with, always responsive, and answered emails and phone calls promptly. We would have liked to replace the roof with shake like our old roof, but that wasn't practical, so we went with the triple layer asphalt shingles. While it doesn't approach the look of shake, it it has some dimension and matches our house well. The job took a week, a bit longer than we'd liked, but otherwise went off without any hitches. We'd recommend Kelly Roofing without reservation.

  • Aug 2018

    From the initial estimate, Kelly Roofing and team were a blessing to work with. Their level of professionalism and communication is not what you generally find within the contractor sector. This was a mandate, as I was having solar installed in parallel and didn't want one contractor to slow down the work of the other. Carlos' bid was very competitive when you considered the grade of material that they use. Though they weren't the lowest, it's clear that they truly have the customer's interest at heart and aren't simply trying to get over on someone who is uneducated with regards to roofing/gutters. The labor warranty as well as the material warranty exceeded what any other contractor could provide.... which indicates they are true professionals and stand behind their work. Don't waste your time with shopping around. If you are able to hire Kelly Roofing, it will be a decision you won't regret.

From Kelly Roofing

Kelly Roofing is a locally owned, fully licensed, and fully insured roofing contractor servicing the greater Tri-Valley. We cover commercial and residential roof installations, repairs for a wide variety of roofing systems, gutters, skylights, and more.

Hours

Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: ClosedSunday: Closed

Tips

accepts credit cards offers military discount

Ratings

BBB BBB: A+

Kelly Roofing

5100 Raymond Rd, Livermore

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