About Elite Builder Services Inc
Reviews for Elite Builder Services Inc
Write a reviewHours
Monday: 7AM - 4PM
Tuesday: 7AM - 4PM
Wednesday: 7AM - 4PM
Thursday: 7AM - 4PM
Friday: 7AM - 4PM
Saturday: ClosedSunday: Closed
Elite Builder Services Inc. is a highly regarded company that specializes in home renovations and custom builds. Many clients have praised their professionalism, responsiveness, and attention to detail throughout the entire process. Customers have experienced a smooth journey from initial design consultations at the Napa Design Center to final installations, noting the team's expertise and clear communication. The quality of workmanship is consistently highlighted, with particular praise for tile, hardwood flooring, and high-end quartzite countertops. While there have been minor issues during projects, the customer service provided by the account executives has been professional and accommodating, helping clients feel valued and supported. Homeowners appreciate the wide range of products available, making Elite Builder Services Inc. a convenient one-stop shop for all home renovation needs. Overall, the company has earned strong recommendations for its dedication to customer satisfaction and the outstanding quality of their work. Clients express confidence in using their services again for future projects, reflecting a positive experience that exceeds expectations.
Used them to change over carpet to laminate upstairs. They were easy to work with. The work itself was done well but we had some issues with their workers causing some minor damage to the home. We realize that home projects are rarely perfect but it’s the customer service which defines the experience. Our account executive handled our concerns professionally, which is why I would recommend the company and would use them again for any future projects.
We recently purchased a new home in Napa and were very pleased with the services provided by Elite Builder Services Inc. Their team offered outstanding support with our interior selections, guiding us through the process with professionalism and expertise.
From our interactions at their Napa Design Center to the final installation, the service was efficient, attentive, and of the highest quality. The attention to detail and quality of workmanship significantly enhanced the finish of our new home.
We appreciated the clear communication and personalized assistance, which made this aspect of the home-buying process smooth and enjoyable.
We highly recommend Elite...read full review
I am writing to express my sincere appreciation for the exceptional experience I had working with the Napa design team. It was clear from the start that the group is highly skilled and professional.
This is my fourth custom build, and while communication with builders can often present challenges, the Elite Builder Services team—led by Julie Graves and Melissa Mahanke—was exceptionally prepared and welcoming. Julie provided authentic guidance that helped me make well-informed decisions throughout the process.
I recently had the opportunity to walk through the home and would highly recommend this group for their design services; their expertise is evident....read full review