About Pharmacy l Kaiser Permanente Lincoln Medical Offices
Pharmacy at Kaiser Permanente Lincoln Medical Offices provides various ways to receive care, including e-visits, phone, video appointments, and email, allowing patients to get great care while minimizing the risk of COVID-19 transmission. The pharmacy team offers personalized service, with staff members like Thomas providing exceptional customer service and pharmaceutical care. Some patients have reported positive experiences with the lab, optometrist, radiology, and pediatricians, citing their expertise and care. However, a few patients have noted that the staff sometimes follows protocols too closely, not always listening to individual patient concerns. Despite this, the medical office is generally appreciated for its convenience and quality of care, with some patients expressing gratitude for having this location nearby, particularly compared to larger Kaiser locations. Overall, the pharmacy and medical office strive to prioritize patient health and safety while providing a range of services.
I was in the day after Christmas on the 26th around 2pm, the pharmacist who gives consults I believe her name was ALICIA deserves positive feedback. She had helped me with some random questions I had about over the counter meds while I waited for my daughter’s prescription to be filled. Well it’s was taking longer then usually, I’ve seen it super crowded in there and never more than 20 minutes to fill a prescription. It had now been 40 minutes and before I headed up to see what was going on, she noticed I was still there waiting and off the top of her head knew something must be wrong if my name hadn’t appeared on the board yet. She called me up and said let me… read full review
Jan 2024
5.0★★★★★
Thomas, thank you for your personal service and assistance with getting my medication! My father, who was a pharmacist with his own pharmacy would be so proud that you exemplified what customer service and pharmaceutical care is all about!
Nov 2023
4.0★★★★☆
Thankfully I haven't had any severe medical issues. But I will say, I often remind staff here, I know my body better than you do. So refer me as I ask, order me an X-ray as I ask or order me an MRI as I ask, etc. The 4 star rating is for the times I had to push and push due to Kaisers "protocol" being followed, rather than listening to me. A protocol may help in most situations, but not all. Regardless of protocol, patients know their body's.
