About Planet Beauty
Planet Beauty is a local destination for cosmetics, haircare, skincare, and body products, offering a wide variety of popular and upscale brands, including clean and doctor-created skin brands. With over 40,000 products in their catalogue, customers can find the latest shades of nail polish, hair removal, and electrical tools. The team at Planet Beauty is dedicated to providing excellent customer service, as demonstrated by Macy, who went above and beyond to assist a customer with a product and another customer who received help from Sky for over an hour to find the right concealer shade to cover scars. Christina, Sky, and a staff member with bright red hair are noted for their friendly and knowledgeable service. The Laguna Niguel store is spotless and well-managed by Debbie, who takes pride in her team's exceptional representation of the brand. Shoppers appreciate the extensive inventory and helpful service at Planet Beauty.
Went in the store today to buy some sunscreen and was greeted by Macy . Hopefully that is how you spell her name . Anyways she was very nice and knowledgeable about the product I had questions about . Once I decided on buying the product I got in line behind a lady that was having trouble getting something she ordered or something not totally sure, however Macy had the best customer service with the lady and if she was not as helpful as she was with the lady I think she would have left upset . It's just nice to see great customer service these days because I have to say I don't see it as much as I used to . I always appreciate a warm friendly attitude like Macys . This young women knows how to treat customers so that they actually want to come back and shop .
I am so thrilled and thankful for Debbie, the manager and Sky at your Laguna Niguel store!I came in looking for concealer to cover scars on my face. I’d been unable to find the correct shade and was very frustrated.Sky helped me for over an hour. She was kind, compassionate and so patient with me. Not to forget knowledgeable! She is a rising star in your company and certainly deserves recognition.We finally found a good match and she humbly accepted my praise and appreciation.I told Debbie how happy I was and she was proud of and spoke highly of Sky.The store is spotless and much cleaner than the nearby Planet Beauty stores.Both Debbie and Sky deserve bonuses for...read full review
I love shopping at Planet Beauty, Laguna Niguel! The inventory is awesome.Christina and Skye and ??? Girl with Bright Red Hair are so friendly and helpful and knowledgeable of their merchandise.It’s my favorite beauty store to shop at!