About Healthpointe Irwindale
Healthpointe Irwindale is a medical care facility known for its friendly staff and supervisors who take the time to thoroughly address patient concerns. They offer treatments that have helped individuals improve their condition, including exercises like meditation and breathing techniques for better sleep. The clinic is home to exceptional physicians such as Dr. Russell, who is highly regarded for his care of patients' injuries. Patients have noted the service at Healthpointe as impressive, with fast check-ins and supportive staff. The receptionist offers water to those who need it, and the medical assistants show empathy, especially during procedures like bloodwork. However, some complaints have been made about the front desk staff, who may seem unprofessional and unhelpful, potentially leading patients to seek medical attention elsewhere. Overall, Healthpointe Irwindale provides helpful medical care, with areas for potential improvement in customer service.
Best Doctor Hunter I visited for work comp. He does care for patients need. I had bad experiences with other work comp Doctor, RR Glendale area …can’t said name… I didn’t know some doctors can be not care for you…when take your case.
Everyone at Healthpointe are very nice. They greet you when you walk in. Doctors Li is very nice and patient. His medical assistant they’re also very nice. Iam very satisfied going there.
Had to come here for a worker’s comp incident and WOW I was impressed by the service here! I was checked in fast which can be very uncommon as a walk-in esp when there’s a lot of other patients waiting. The staff really comes above and beyond to take care of you; the receptionist offered water for my coughing, the med assistants kept making sure I was ok bc I don’t do well with bloodwork and they were very empathetic..and Dr. Russell was very caring and extremely thorough with explaining and checking out my injury. Normally I am used to waiting for hours and feeling rushed at these type of health centers but the service here was so professional and warm thank you!!