About Healthpointe Irwindale
Healthpointe Irwindale is a medical care facility known for its friendly staff and supervisors who take the time to thoroughly address patient concerns. They offer treatments that have helped individuals improve their condition, including exercises like meditation and breathing techniques for better sleep. The clinic is home to exceptional physicians such as Dr. Russell, who is highly regarded for his care of patients' injuries. Patients have noted the service at Healthpointe as impressive, with fast check-ins and supportive staff. The receptionist offers water to those who need it, and the medical assistants show empathy, especially during procedures like bloodwork. However, some complaints have been made about the front desk staff, who may seem unprofessional and unhelpful, potentially leading patients to seek medical attention elsewhere. Overall, Healthpointe Irwindale provides helpful medical care, with areas for potential improvement in customer service.
Had to come here for a worker’s comp incident and WOW I was impressed by the service here! I was checked in fast which can be very uncommon as a walk-in esp when there’s a lot of other patients waiting. The staff really comes above and beyond to take care of you; the receptionist offered water for my coughing, the med assistants kept making sure I was ok bc I don’t do well with bloodwork and they were very empathetic..and Dr. Russell was very caring and extremely thorough with explaining and checking out my injury. Normally I am used to waiting for hours and feeling rushed at these type of health centers but the service here was so professional and warm thank you!!
everyone at this location is very helpful and kind. from the ladies in the front, to the doctors, and xray tech. Carlos, PT is excellent with client education, patient and super nice, looking forward to working with them again.
Dr. Farias is an exceptional doctor. He ensures that you get the proper test done and gets to the bottom of your underlying issues. Dr. Farias has not only been very patient with me but has sat with me and understood my explanation of where my pain is coming from asking questions and just being there for me ?????❤️. In little to no time he has already discovered things that other doctors have not. I highly recommend Dr. Farias if you’re looking for someone that has The patience and the caring heart for his patients that come in. He’s a doctor that truly cares about your condition(s) that you’re going in for. I’m so happy I found him.