Reviews for Water Heaters Only, Inc
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Related Searches
Water Heater Installation/Repair
Ratings
Google: 4.9/5Water Heaters Only, Inc
2141 Commerce Pl, Hayward
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This company is amazing. A person answers the phone, and gives expert advice. I was able to schedule a same day appointment. The service person, Wesley , called to say he would be earlier than expected . He carefully assessed our situation and gave us options as our water heater was still functioning. We decided to replace the heater and pump as both were 16 years old , well beyond the 10-12 year life expectancy. The installation took 5 instead of 4 hours as a couple of glitches occurred, but Wesley kept us posted. He was courteous and professional throughout the entire process.
I highly recommend Water Heater Only Hayward. I contacted 4 different businesses, and it was the most transparent in terms of what I was getting and pricing.My previous water heater was discontinued in production, so I had to replace it with a new model. Alex B visited my place, answered questions, and gave me a quote. The model, pricing and labor cost etc was officially documented, ensuring no hidden costs and fewer moving parts. In contrast, other businesses only gave me a rough quote and were not clear about what replacement model would be installed. Once I decided to go with Alex's proposal, he visited my place again and described what would be done. He delivered...read full review
I called about 9 am and was quoted a price range and told they could have someone here between 2 and 6 that afternoon. About noon technician Lucas called and said he was on the way. Lucas explained what needed to be done and gave me a final price which was within the quoted range. He was very polite, knowledgeable and efficient, as was everyone I spoke to at this company. Lucas finished the installation in about 2 hours. A very satisfactory experience.