About Star Rooter & Plumbing Inc
Star Rooter & Plumbing Inc. is highly recommended for its reliable plumbing services. Customers praise the team for their quick response times, especially in emergencies, often noting visits within 20 minutes. The staff are described as informative, helpful, and courteous. They provide detailed explanations of work to be done and offer reasonable estimates. The company efficiently handles permits and completes jobs on time, frequently finishing on the same day. They have successfully managed large projects like sewer lateral replacements on multiple homes and have replaced shower/tub faucets with excellent results. Recently, Julio and his crew responded promptly to urgent issues, including a broken ejector pump and sewer clog, providing affordable and professional service. Julio has been commended for his quick response and ability to schedule work on short notice, handling all necessary permits and inspections efficiently. His communication throughout the process has turned potentially stressful situations into smooth experiences. Alex and his team also received praise for their outstanding work, including the complete removal of old cast iron piping and replacing it with ABS. The thorough and professional execution of their tasks, along with diligent follow-up, showcases Star Rooter’s commitment to quality service. Overall, Star Rooter is recognized for its professionalism, reliability, and dedication to customer satisfaction.
I had a great experience working with Julio from Star Rooter & Plumbing on our sewer lateral replacement. Julio was quick and responsive, he came out the same day I inquired to provide a quote which he sent over the same day. We were on a tight deadline to get the replacement done and Julio was able to schedule the work on short notice, handle the permits, and coordinate all necessary inspections.
Throughout the process he kept me updated, provided all the documentation I needed to close on our home and made everything run smoothly. Thanks to his efficiency and communication, what could have been a stressful process turned out to be a very pleasant and smooth experience....read full review
I needed my house's sewer lateral replaced in Alameda County and contacted several companies for estimates. Julio offered the best customer service and a competitive quote. He professionally guided me through the entire process and handled all scheduling with the city and utility companies.
His crew completed the lateral replacement in just one day. They did an great job cleaning up the work site and addressed all issues that came up. Thank you very much!
Alex and his team at Star Plumbing did an outstanding job removing all the old cast iron piping throughout our entire house and replacing it with ABS. He did an amazing job explaining the situation, what needed to be done, and why. This gave us complete confidence in the process .He was extremely prompt, arriving exactly when he said he would. The work was thorough, professionally executed, and he made sure to completely clean up afterwards.
What really stood out was his follow-up—he checked in after the job was done to make sure everything was working perfectly.
Highly recommend Alex and Star Plumbing for any plumbing needs—reliable, skilled, and truly...read full review