Sucks that the car got towed, but on the other hand the staff was nice and calm. The reason why I say this is that other people that were there got frustrated and started talking loudly to the staff. But in my opinion they handled the customers really well so I won't dock them in my star rating just because my car got towed but I did give them a rating as a business. I gave them the rating because I have had previous experiences with other tow companies that either damage the vehicle with scratches or have rude unprofessional condescending staff at the front office When trying to claim a vehicle.
April 2024
Just like any other towing company looking for an extra buck. No communication between workers and no responsibility. Absolutely no transparency nor responsibility when a company can try to nickel and dime you without any consequences involved on their behalf. Bottom line = they have something of value of yours and know you'll do whatever it takes to return it. Totally unprofessional without any empathy whatsoever.
March 2024
I bought a car through the platform. When I got there they said someone else had won the bid I showed them I had the winning bid had to call platform just got a run around. Not a happy camper. This has nothing to do with all Braun towing
Sucks that the car got towed, but on the other hand the staff was nice and calm. The reason why I say this is that other people that were there got frustrated and started talking loudly to the staff. But in my opinion they handled the customers really well so I won't dock them in my star rating just because my car got towed but I did give them a rating as a business. I gave them the rating because I have had previous experiences with other tow companies that either damage the vehicle with scratches or have rude unprofessional condescending staff at the front office When trying to claim a vehicle.
Just like any other towing company looking for an extra buck. No communication between workers and no responsibility. Absolutely no transparency nor responsibility when a company can try to nickel and dime you without any consequences involved on their behalf. Bottom line = they have something of value of yours and know you'll do whatever it takes to return it. Totally unprofessional without any empathy whatsoever.
I bought a car through the platform. When I got there they said someone else had won the bid I showed them I had the winning bid had to call platform just got a run around. Not a happy camper. This has nothing to do with all Braun towing