About Comfort Zone, Inc.
Reviews for Comfort Zone, Inc.
Write a reviewHours
Monday: 7AM - 4PM
Tuesday: 7AM - 4PM
Wednesday: 7AM - 4PM
Thursday: 7AM - 4PM
Friday: 7AM - 4PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Comfort Zone Inc. is a family-owned and operated HVAC company with over 25 years of experience in the industry. Located in the San Gabriel Valley, the company offers custom installations and services for residential, new construction, and light commercial properties. With a team of experienced technicians, including Ray and Jim, Comfort Zone provides prompt and professional service. The owner and estimator, Steve, has over 30 years of experience and helps schedule quotes and service calls. Office personnel are prompt and efficient in follow-up and keep customers informed of technician ETA. Comfort Zone values customer satisfaction, ensuring that jobs are completed neatly and efficiently. They are known for their punctuality, professionalism, and respect for customers' homes and time. Many customers express appreciation for the team's expertise and honesty, noting how they have improved their quality of life, especially with systems like the ductless system.
I had a great experience with The Comfort Zone. During a routine maintenance visit, their team noticed that my system was missing a secondary drain pan, something I hadn’t been aware of. They quickly provided a clear quote and worked with my schedule to set up a convenient installation time.
Jim Heflin went above and beyond throughout the process. He reached out ahead of schedule to let me know he was available earlier, which I appreciated, and completed the installation efficiently. What really stood out was his knowledge of my system, he had actually installed the split unit in my garage for the previous owner and was able to share helpful background and insights.
I...read full review
Very nice to find such an honest company. little bit over $200. It was a burned out wire on the compressor. It was an easy fix plus he also cleaned a part in the furnace that kept the thermostat from staying on, two separate issues, all total $205
As always, Jim was on time, courteous, and professional. The problem was repaired and explained. The office personnel were prompt and efficient in their follow up and kept me posted of technician’s ETA. Comfort Zone has my highest regard for their services, technical and customer.