About Western Way Termite and Pest Services Inc.
Western Way Termite and Pest Services Inc. is a family-owned and operated business providing quality and reliable pest control services. The company is fully licensed and experienced in termite inspections and control, serving Santa Clara, Santa Cruz, San Benito, and Monterey Counties. Clients praise Western Way for their exceptional service and helpful staff. The company offers a range of services, including monthly pest maintenance, fumigation, and VA loan and refinance inspections. They also provide certification and clearance certificates upon request and handle a majority of required Section 1 and 2 treatments and repairs. Customers appreciate the company's professionalism, reasonable pricing, and prompt communication. They highlight the great customer service and dedication of the team, including technicians like Jonathan, who complete jobs in a timely fashion. Western Way went above and beyond for a recent customer by covering the cost of termite treatment, demonstrating their commitment to customer satisfaction. Overall, Western Way is recognized as a knowledgeable, friendly, and reliable small-town company with a strong work ethic, making them highly recommended for pest control needs.
Abel was the one who did the original inspection, was very professional and informative.Jonathan was the technician who completed the job. He was also very professional and got the job done in a timely fashion. Great customer service!
Western Way went above and beyond to take care of us. We recently purchased a home that had some remodeling done, which inadvertently concealed any trace of termites during an initial inspection. When evidence of termites showed up months later, Western Way fully covered the expense to treat the intrusion even though it was not their fault. They were knowledgeable, friendly, and sympathetic. Truly appreciate how they treat their customers and stand by their work. Great small town company. Good work ethic. Highly recommended.
Brandon was super helpful and easy to work with. He showed up on time, took care of the pests fast, and explained everything clearly. You can tell he knows his stuff. Highly recommend!