Urgent Care | Kaiser Permanente Garden Grove Medical Office

The Urgent Care | Kaiser Permanente Garden Grove Medical Office provides adequate care to patients with respiratory symptoms. While patients may experience a wait, the staff is friendly and tries to keep spirits high. Doctors and nurses are kind, patient, and thorough in their explanations, providing preventive care when necessary. Patients appreciate the convenience of being able to walk in without an appointment and receive treatment. However, some patients may feel that doctors do not provide a high level of care, requiring patients to be proactive in researching their own health and asking questions. The staff is professional and empathetic, and some doctors, such as Dr. V.H. Perez, go above and beyond to ensure patient satisfaction. Patients have praised the care provided by the dermatology team, including Paula Moreno and her nurse Michelle, for their positive approach and pain-free procedures. The medical office is also recognized for providing quality care and maintaining a clean and neat facility, with a very attentive and friendly staff.