About Mc Aulay & Wallace Mortuary
The McAulay & Wallace Mortuary is a professional and compassionate business, dedicated to providing excellent customer service. The managers are attentive listeners who acknowledge and address any issues promptly, even in emotional situations. They take the time to explain everything thoroughly, fulfilling their promises and ensuring families are comfortable. The staff, including Suzanne and Sky, work diligently behind the scenes to make the services run smoothly and beautifully, with care and professionalism. Customers have praised the exceptional respect, comfort, and care provided by the entire team, even for those who have not met them before. The mortuary is recommended for its ethical and caring approach during difficult times.
They made this unfortunate situation as smooth as possible. Steve always checked in, called to see what we needed, and made himself available for us. He made us feel comfortable every step of the way. Ian was always 2 steps ahead taking care of all our needs the day of, with an approachable attitude. Everyone working there provided us with exceptional respect, comfort, and care, even if I had not met them before.
They were wonderful! We walked in there not knowing anything. We were connected with Suzanne right away. She is the most beautiful human being I have ever met! She was caring and kind and listened to everything we had to say! The services were absolutely beautiful! The staff made sure everything was just right!
Laura
Suzanne and Sky did a great deal of work behind the scenes to make our service run smoothly and beautifully, including a slideshow paired with music.
They accommodated us on short notice with patience and grace. They run an ethical and caring business with professionalism and heart that left us grateful.